Summary of Career
1. Collaborating with cross-functional teams to develop and implement tailored system solutions for business needs.
2. Acting as the primary liaison between business and technical teams, ensuring clear communication and that all deliverables met precise business requirements.
3. Providing timely technical support to end-users,resolving issues promptly to maintain operational productivity.
4. Authoring detailed technical documentation to facilitate team knowledge sharing and support future troubleshooting.
5. Identifying and documenting critical user stories and CRM workflow requirements to guide a major platform enhancement.
6. Ensuring the highest standards of quality, clarity, and consistency across all written materials.
7. Conducting comprehensive market research and competitive analysis, leading to data-driven recommendations that boosted operational efficiency business decisions.
8. Synthesizing complex data into actionable insights and presented strategic findings to leadership, directly influencing key business decisions.
9. Enhancing user experience by developing and implementing interface updates and usability improvements.
10. Executing Goods Receipts and partnered with the finance department to ensure accurate order closure and invoice reconciliation.
Experience as Business Analyst
OctDaily
30 November 2022
12 May 2023
•Authored and maintained detailed business requirement documents (BRDs) to define project scope and secure stakeholder alignment.
•Conducted comprehensive market research and competitive analysis, leading to data-driven recommendations that boosted operational efficiency.
•Synthesized complex data into actionable insights and presented strategic findings to leadership, directly influencing key business decisions.
•Managed the full project lifecycle in Jira, facilitating task creation, sprint planning, and progress tracking to ensure timely development cycles.
•Identified and documented critical user stories and CRM workflow requirements to guide a major platform enhancement.
•Acted as the primary liaison between business and technical teams, ensuring clear
communication and that all deliverables met precise business requirements.
Experience as System Analyst
The Dawood Foundation
25 September 2023
30 April 2025
•Collaborated with cross-functional teams to develop and implement tailored system solutions for business needs.
•Managed the end-to-end SAP procurement process, including creation of purchase requisitions and purchase orders.
•Provided timely technical support to end users, resolving issues promptly to maintain operational productivity.
•Investigated and diagnosed system issues to implement effective resolutions and
minimize downtime.
•Executed Goods Receipts and partnered with the finance department to ensure accurate order closure and invoice reconciliation.
•Enhanced user experience by developing and implementing interface updates and usability improvements.
•Authored detailed technical documentation to facilitate team knowledge sharing and support future troubleshooting.
Bachelor 25 October 2022
Bachelor's in Computer Science & Information TechnologyMatric 11 April 2018
HSC in Pre-EngineeringMatric 25 March 2016
SSC in Computer ScienceOther 11 March 2011
Hifz-e-Quran