Summary of Career
1. Oversee daily operations to ensure smooth workflow, efficiency, and service quality across all departments.
2. Lead, train, and mentor staff to achieve performance targets and maintain high team morale
3. Develop and implement operational policies and procedures to improve productivity and reduce costs.
4. Monitor key performance indicators (KPIs) to assess business performance and identify areas for improvement.
5. Coordinate with cross-functional teams such as finance, HR, and customer service for seamless operations.
6. Ensure compliance with company policies, industry standards, and regulatory requirements.
7. Manage budgets and resource allocation to achieve operational and financial objectives.
8. Analyze operational data and prepare reports for management review and decision-making.
9. 9. Enhance customer satisfaction by ensuring timely and quality service delivery.
10. Drive process improvement initiatives and implement automation or technology solutions to optimize efficiency.
Experience as Deputy Manager
ICICI BANK LTD-INDIA
18 October 2022
To date
I am working here since 2022 as a deputy manager as operations head with team handling of 18 members.
Experience as Operations executive
The Visakhapatnam Cooperative bank ltd
15 October 2018
15 October 2022
I have worked here for 4 years in banking operations, AML and KYC
Bachelor 15 July 2017
Bachelor of Technology in EEE