Summary of Career
1. REST API integration with external systems.
2. Deployment using version control system CI/CD.
3. Experience in Administration, Configuration, Implementation, Unit testing and Support ofSalesforce CRM based on requirements through leveraging Force.com Platform.
4. Proficiency in using Salesforce automation: Process builder, Flows, Approvals, Workflows
5. Proficiency in SFDC Administrative tasks including but not limited to creating Profiles, Roles,Users, Page Layouts, Email Services, Validation rules, Reports, Dashboards, Tasks and actions.
6. SFDC development: Apex classes and Triggers, Test Class Visualforce, Force.com IDE, SOQL andSOSL.
7. Proficient Knowledge in Salesforce Lightning UI. Created Lightning Apps combining LightningDesign System, Lightning App Builder and Lightning Component features.
8. Experience in use of Standard and Custom controllers of Visualforce in development of customSalesforce pages as expected by business requirements.
9. Experience in understanding business requirement to design the required entities like customobjects, creating the relationships and junction objects. Experience in using Data Loader, Data Import for insert, update and bulk import or export of datafrom Salesforce.com objects. Proficient knowledge of Governor limits. Experience in optimization of existing code inaccordance with the governor limits.
10. Experience in using declarative features like validation rules, workflows, approval process, dynamic approval process, sharing rules automation for satisfying complex business process. Experience in implementing security and sharing rules at object, field and record level for different users at different levels of organization, also created various profiles and configured the permission based on the organizational hierarchy. Participated in all stages of Software Development Life Cycle (SDLC) i.
Experience as Salesforce Developer
NAVATAR
18 March 2014
30 September 2017
• Involved in SFDC application setup and customization to match the functional
needs of theCompany.
• Working on various standard features of Salesforce like lead management, case
management andensure quick solutions to customer as well as business growth
• Working on Salesforce1 to ensure business can also use the Lightning features from
mobile app.
• Defined lookup and master-detail relationships on the objects and created junction
objects toestablish connectivity among objects.
• Created custom objects, fields and established relationships between the objects
to best suit therequirement and examined the data model using schema builder.
• Created Application and tabs to create easier access and to optimize page layouts
• Participated in creating apex classes, triggers and made use of SOQL queries and
DML statementsto access data.
• Participated in creating profiles, permission sets and writing test classes to test the
application.
• Worked to support governing user account creation, personal information setup,
password reset, Roles & Profile creation, user group creation, updating company
profile, Network access setup.
• Designed, Implemented and deployed the Custom objects, Custom tabs, validation
rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual
Force Pages to suit to the needs ofthe application
• Developed various Custom objects, Entity-Relationship data model, validation rules,
Components
• Involved in field & page layout customization for the standard objects like
Account, Contact and Leads.
• Created workflow rules and defined related tasks, email alerts, filed updates to
implement businesslogic.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and
Roles.
• Created Org-wide email address and used it to default the from address for email
notification sent out from Salesforce and used email templates in HTML.
• Implemented Salesforce automation using web-to-case forms, email-to-case,
assignment rules, automation and queues, auto response rules, escalation rules,
chatter groups, person accounts, cases and solutions.
• Imported data from excel sheets in to Leads, Accounts, Contacts and
Opportunities using DataLoader and Data Import Wizard.
Experience as Salesforce Technical Consultant
KAMCO Invest
02 October 2017
31 July 2020
• Involved in gathering the requirement from business, solution designing, effort
estimate and releaseplanning
• Working on SLDS (lightning Design System) for making the customer branding
and themes as perupdates from business.
• Interaction with the client regarding the new requirements and understanding the
businessrequirement
• Analyse the Business Requirement and prepare the functional requirement
specification (FRS).
• Preparing the Technical Analysis and Effort estimation for the user stories.
• Involved in Sprint Planning and Sprint Closure Meetings with Product Owner.
• Implemented the Change Request (CR)/ Technical Change Request (TCR), i.e.
(Integrated Change Control Process) to handle the request from clients for an
adjustment to the running system
• Prepare, maintain and submit clear & concise Project activity/progress reports and
time recording/management reports to the higher authorities and required
stakeholders.
• Skilled in preparing Business Cases, Business Requirements Document-BRD,
Use Cases, Functional and Technical Specification Documents, Requirement
Traceability, Traceability matrices, Test plans.
Experience as Salesforce Consultant
Dubai Properties Group
01 November 2020
18 November 2021
• Data Migration of different systems to Salesforce system.
• Involved in gathering the requirement from Clients.
• Implementing the requirement on Salesforce platform.
• Co-ordinate with team members in functional achievement of implementation.
• Worked to support governing user account creation, personal information setup,
password reset, Roles & Profile creation, user group creation, updating company
profile, Network access setup.
• Designed, Implemented and deployed the Custom objects, Custom tabs, validation
rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual
Force Pages to suit to the needs ofthe application
• Developed various Custom objects, Entity-Relationship data model, validation rules,
Components
• Involved in field & page layout customization for the standard objects like
Account, Contact and Leads.
• Created workflow rules and defined related tasks, email alerts, filed updates to
implement businesslogic.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and
Roles.
Experience as Salesforce Technical & Functional Consultant
Drops Group
21 November 2021
29 February 2024
• Integration of Salesforce Org with Google Big Query(GBQ).
• Hands-on experience with Accounting Seed for managing financial workflows within
Salesforce including invoicing, billing, general ledger entries and financial reporting.
Worked on integrating accounting processes and optimizing end-to-end Opportunity
to payment cycles.
• Interaction with the business team’s regarding the new requirements and
understanding thebusiness requirement
• Implementing the requirement on Salesforce platform.
• Co-ordinate with team members in functional achievement of implementation.
• Integration of system with third party api.
• Designed, Implemented and deployed the Custom objects, Custom tabs, validation
rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual
Force Pages to suit to the needs ofthe application
• Created workflow rules and defined related tasks, email alerts, filed updates to
implement business logic.
• Involved in security levels and privileges by customizing Salesforce.com Profiles and
Roles.
Experience as Senior Salesforce Developer
ADNEC
11 March 2024
13 June 2025
• Implementation of Salesforce CRM.
• Implemented CPQ product.
• Integration of Salesforce with Dynamics 365.
• Requirement gathering from business users and making it implemented on
Salesforce CRM platform.
• Monitoring the tasks implemented as per the best practice of Salesforce CRM.
• Creation of various reports and dynamic dashboards for managers of different
department.
• Coordinating with teams and migrating the data from previous system to Salesforce
CRM.
• Helping business users in getting familiar with Salesforce CRM system.
• Working and coordinating with different departments to get the best CRM system.
Master 30 June 2019
MSc(Science & Information Technology)Bachelor 30 June 2012
B.Tech(Information Technology)