Summary of Career

1. Technical Support Engineer

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2. Configure, deploy, maintain, troubleshoot and support computer workstations, laptops, printers, phones and other telecommunications equipment.

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3. Support windows 7&10 Operating systems as well as Microsoft office & various other software’s.

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4. Respond to incident calls / emails & provide level 1 supports for Client standard software &Applications.

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5. Configures new and existing PC’s upgrades by installation of appropriate operating system, software and joining network domain, etc.

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6. Establish and maintain good working relationship with users and other professionals.

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7. Responsible for Installing and configuring LAN/WAN.

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8. Created tickets for complains and update to field team service.

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9. Taking care of Network related issues like cabling and connectivity.

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10. Configuration Fiber Home Device Huawei Device OLT.

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