Santhana Kumar Thiyagarajan
Information Technology
Dubai
Summary of Career
Experience as IT Coordinator
Media Rotana Hotel
21 October 2012
To date
* Administer and maintain all network related devices LAN/WLAN to provide high availability and
better performance.
* Administer and manage the company's telephone system and other communication devices to
provide high availability and performance.
* Administer and maintain WAN and internet connections to ensure a high connection availability
for business continuity.
* Maintain documentations and inventory of all network and communications equipments to
provide a professional service as per the standards.
* Maintain all users’ access request and rights on the network and provide them with adequate
support to enforce rules as per the standards.
* Serve as a primary contact for all network and communication related requested by internal and
external Guests to control and maintain records.
* Maintain the network management and security software including the addition of new users
and manage rights and privileges to deploy policies as per standards.
* Analyse data and forecasts any needed improvements, budget and implement any changes to
effectively manage risks and operation.
* Operate in a safe and environmentally friendly way to protect guests’ and employees’ health
and safety, as well as protect and conserve the environment.
* Comply with the hotel environmental, health and safety policies and procedures.