Mushtaque Khan
Aftersales Manager
Jeddah
Summary of Career
1. An Engineering Professional with an MBA and 10+ years of experience in Inventory Control, Logistics Operation, SCM, Documentation, Sourcing, Freight Forwarder Management, Shipping Claims, Manpower/ Process/ Network Development, After-sales Business, Parts Sales and marketing, Digitalization, Kaizen Consultation, TSM, CRM, as well as Non-Tech Training
2. Currently associated with Honda Gulf / Saudi Dealer Country Manager Part Sales & Dealer Development (After Sales Team)
3. An unwavering commitment to Dealers Network support and a demonstrated ability to build productive relationships
4. Attended TTi Global Trainer/ Evaluator certification course at TTi ME Regional Office, Dubai.
5. Proven potential in conducting after-sales training focused on Parts Salesman, Service Advisor, and operation staff basic skills improvement thereby ensuring optimal utilization of resources.
6. An effective communicator with analytical, negotiation, problem solving, and excellent customer service skills.
7. Skilled at inspiring confidence, leading by example, self-starting, goal-oriented person with Genchi Genbutsu attitude.
8. Managing Distributor support, Sales operation includes Inventory and Logistics management of Honda Saudi as well
9. Auding Distributor 3P as per Honda Dealer Clinic and audit and implementing Honda ME CIVI guidelines
10. Evaluating Warehouse shipping claims and Parts Warranty Claims and submitting online to Honda Japan