Accounts Receivable Supervisor
AAL MIR TRADING CO LLC
31 January 2018 —
06 February 2026
• Cut AR aging from 90+ to 60 days and strengthened the Collection Effectiveness Index through a regular follow-up routine and automated collection workflows, improving cash flow and lowering DSO.
• Led a team of 4 to deploy the in-house ERP, improving dispute resolution and efficiency across 2,500+ accounts, then ran end-to-end receivables on it, including cash application and credit control.
• Reviewed the weekly debtors aging report, scrutinized due and overdue payments, and recommended accounts for the collection team, who started follow-up on my recommendation.
• Met each sales supervisor individually every week or fortnight to go through their customers' collections and handed over the unpaid customer list for follow-up, which reduced payment delays and improved cash flow.
• Suggested ERP improvements to the IT team as needs came up, including a promotional expense module: a preexpense form (activity type, terms, within-budget check per customer), sales confirmation, and a final ERP document when the expense happens, so real promotional spend is recorded accurately.
• Managed receivables for high-volume customers including Amazon, Walmart, Talabat and Noon, working with sales and supply chain teams to resolve disputes faster and shorten collection cycles.
• Reconciled AR ledgers, cleared historical discrepancies and kept month-end closing 100% accurate and audit-ready.
• Evaluated customer credit and monitored accounts on an ongoing basis, reducing bad debt exposure and improving portfolio quality.
• Prepared AR aging reports and cash flow forecasts for senior management to support working capital decisions.
• Supervised and trained a team of 3 AR staff, set KPIs and kept collections, reporting accuracy and month-end close on schedule.
• Kept invoicing, credit notes and financial reporting compliant with UAE VAT and FTA regulations.
• Analysed cost versus revenue performance, flagged underperforming areas and recommended actions to improve profitability.