Noman Ahmed
IT Professional
Karachi
Summary of Career
1. Working for Multinet https://multinet.com.pk/ largest telecom /ISP provider company in Pakistan having 2,000+ employees with 2M+ clients.
2. Over 10 years' experience of IT Infrastructure design, Deployment & management.
3. Installation, Configuration of Active Directory 2008 R2, 2012 R2, Exchange 2010, and 2016.
4. Expert in Infrastructure firewall (Juniper SSG-140 and SRX-240) administration and HP Server hardware/software configuration.
5. Providing technical expertise /support services for Call Center Operations and Designing.
6. Strong knowledge of SAN Storage (HP 2012FC DC MODULAR SMART) and Linux Red Hat.
7. Good knowledge of MS SQL 2005 /2008 /2012 /2014(Administrator) including Principal and mirror sites designing.
8. Strong knowledge of Microsoft Enterprise Agreement (Server and Users Cal's).
9. Upgrade, Configure and manage Microsoft Exchange Server 2010 coexistence environment with Exchange 2016.
10. Server clustering & Configuration of telephony hardware and terminal systems
Experience as Senior support executive
19 November 2007
20 October 2013
Interaction with clients and developers for issue resolution, follow-ups, and job
completion.
• Managing & supervising support team.
• Server clustering & Configuration of telephony hardware and terminal systems.
• Configuration of IVR Server, ACD Server.
• Management and establishment of local networks, including LAN, WAN, and VPN.
• Telecommunications and integration with CTI based IT-systems.
• Implementation of new systems and applications.
• Preparation of project plans and scheduling.
• Providing support to customers on call center solutions.
• Deployment of systems and applications.
Maintenance of servers, Internet connections, network, and workstations.
• Purchase of IT appliances and facilities appliances.
Experience as Manager IT Infrastructure
Multinet Pakistan Limited
21 October 2013
To date
• Working for Multinet https://multinet.com.pk/ largest telecom /ISP provider
company in Pakistan having 2,000+ employees with 2M+ clients.
• Over 10 years' experience in IT Infrastructure Design, Deployment & management.
• Installation, Configuration of Active Directory 2008 R2, 2012 R2, Exchange
2010, and 2016.
• Expert in Infrastructure firewall (Juniper SSG-140 and SRX-240) administration and HP Server hardware/software configuration.
• Providing technical expertise /support services for Call Center Operations and
Designing.
• Strong knowledge of SAN Storage (HP 2012FC DC MODULAR SMART) and Linux
Red Hat.
• Good knowledge of MS SQL 2005 /2008 /2012 /2014(Administrator) including
Principal and mirror sites designing.
• Strong knowledge of Microsoft Enterprise Agreement (Server and Users Cal's).
Bachelor 01 July 2007
Bachelor of Commerce in Commerce. University of Karachi - Karachi, PKOther 01 January 2003
Diploma in Electronics. Diploma in Industrial Electronics.