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Nabeel ahmed

Network Engineer
Dubai

Profile Views 182

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Last Seen: 28 September 2020 10:32 AM

Skills

.1. Alcatel lucent 5620 SAM 2. Microsoft Visio 3.cisco routers 4.cisco switches. 4.technical troubleshooting

Experience
5 Years
U.A.E Experience
Fresh
Industry
Information Technology
Nationality
Indian
Visa status
Visit Visa in UAE
Qualification
Master - Master of computer application
Driving License: no

Other Matching Titles/Position

Network Engineer

IT helpdesk

Networlk Security Engineer

Industry Titles

Information Technology

Summary of Career

1.  Support investigation of and root cause analysis of Corporate internet, EVPN, IPVPN, Leased line and SIPT operational , equipment and configuration problems

2. Review and general clean-up of Ticket queue

3. Responsible for basic troubleshooting by using Alcatel lucent 5620 SAM network in routers and switches to isolate the trouble and take appropriate action to resolve

4. Responsible to work with customers on troubleshooting, resolving, and communicating technical issues

5. Work with field technicians in the clearing of troubles and/or network outages

6. Extracted utilizing report of the circuit from infovista tool.

7. Worked 24/7 in rotational shift.

8. Worked on ticketing tool BMC Remedy.

9. Call Logging based on the call from customer

10. Prepare of various network reports-Daily, weekly,Monthly ,RCA etc

Work Experience (Employment History)

Experience as NOC Engineer

Employer
From

29 April 2018
To

13 August 2020
Detail

 Support investigation of and root cause analysis of Corporate internet, EVPN, IPVPN, Leased line and SIPT operational , equipment and configuration problems.  Review and general clean-up of Ticket queue.  Responsible for basic troubleshooting by using Alcatel lucent 5620 SAM network in routers and switches to isolate the trouble and take appropriate action to resolve.  Responsible to work with customers on troubleshooting, resolving, and communicating technical issues  Work with field technicians in the clearing of troubles and/or network outages  Extracted utilizing report of the circuit from infovista tool.  Worked 24/7 in rotational shift.  Worked on ticketing tool BMC Remedy.  Call Logging based on the call from customer  Prepare of various network reports-Daily, weekly,Monthly ,RCA etc

Experience as Network Engineer

Employer

Mphasis Limited
From

01 February 2016
To

05 February 2017
Detail

 Created network topologies for more than 1000 devices using Microsoft Visio.  Configured VLANs and IP Addressing on Layer 2 switch (2900)  Configured EIGRP and Inter-vlan Routing on Layer 3 switch (3750)  Configured STP, Trunk Ports, Ether Channel on layer 3 switch (3750)  Configured Porfast, BPDU Guard on layer 2 switch (2900)  Configured Uplink fast, Backbone fast  Configured Device Hostname, CDP  Drafting network efficiency monthly reports to determine and recommend if any changes were necessary.

Experience as Desktop Engineer

Employer
From

01 January 2015
To

01 January 2016
Detail

 Troubleshooting and technical support.  Installation of software with licensing.  Setup desktop computers and peripherals and test network connections  Test computers to ensure proper functioning of computer systems.  Train end users on usage of computer hardware and software.  Installation and configuration of Sharp MX-M265,Toshiba,Xerox WorkCentre 7120 network printer and scanner  Perform Installation and configuration of Networking devices such as CISCO routers, TPLINK routers, DLINK routers