Harriet Efetobor Odueme
(Job Seeker - Active)
Sales Executive/ Associate
Dubai
Summary of Career
1. Maintaining relationship with customers/clients by providing support, guidance and information
2. Reviewing Sales Performance
3. Contributes to the teams effort by accomplishing related results as needed
4. Establishing new business
5. Learn details about products and services
6. Identifying business opportunity
7. Suggesting items or products to client
8. Greets and receive customers in a friendly manner
9. Assist with inventory, including receiving and stocking merchandise
10. Providing outstanding customer service
Experience as Sales Executive
30 September 2011
05 September 2013
1. Greeting customers entering the shop
2. Knowing your monthly key performance indicators (KPI)
3. Cross selling and go beyond Customer expectations to get the
win
4. Representing the company in a professional manner
5. Understanding and applying the mandate of the service
depending on customer demand.
6. Provide professional, prompt and courteous client support
by listening to clients and responding in a way that meet
their expectations.
7. Identifying customer needs and if technical, redirect the
customer to the technical department.
8. Resolve customer complaints during service
9. Stocking and Merchandising company products
10. Ensure that customers are satisfied with the sales and service
of company products.
Experience as Sales Executive
30 September 2011
05 September 2013
1. Greeting customers entering the shop
2. Knowing your monthly key performance indicators (KPI)
3. Cross selling and go beyond Customer expectations to get the
win
4. Representing the company in a professional manner
5. Understanding and applying the mandate of the service
depending on customer demand.
6. Provide professional, prompt and courteous client support
by listening to clients and responding in a way that meet
their expectations.
7. Identifying customer needs and if technical, redirect the
customer to the technical department.
8. Resolve customer complaints during service
9. Stocking and Merchandising company products
10. Ensure that customers are satisfied with the sales and service
of company products.
Experience as Saleslady/ Customer Service
15 August 2017
10 September 2019
1. Attracts potential customers by answering product and service questions; suggesting information about other products and services.
2. Opens customer accounts by recording account information.
3. Maintains customer records by updating account information.
4. Resolves product or service problems by clarifying the
customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction.
5. Maintains financial accounts by processing customer adjustments.
6. Recommends potential products or services to management by collecting customer information.
7. Contributes to team effort by accomplishing related results as needed.
Experience as Sales Executive
23 February 2020
07 May 2020
1: Built rapport with customers by asking probing questions and utilizing effective listening skills.
2. Successfully assisted customers with product selection and purchases e.g shoes, apparels.
3.Good productivity in a fast- paced retail environment.
4. Educate customers on product and service offerings.
5. Work as a team member to provide the highest level of service to customers.
Bachelor 16 July 2017
Bachelor’s Degree in Physical and Health Education from Delta State University, Nigeria