Summary of Career

1. Able to narrow scope of vehicle issue based on customer descriptions.

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2. Provide technical and functional service support to customer for repair extra service remarks.

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3. Performed basic auto repairs and assisted with more complex vehicle problems.

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4. Determine daily available manpower capacity based on the total hours of the available technicians.

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5. Distribute repair orders to the most appropriately skilled technician based on priority and complete time.

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6. Monitor the productive hours and Utilize technician as per available hours

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7. Monitoring the KPIs of the warranty processor on a daily basis, prepared and submit all the information to TMC

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8. Prepare the claim as per flat rate and submit to TMC.

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9. Can overhaul Engine assembly as per repair manual,

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10. Can replace front and rear suspension, shock absorbers and brakes for Commercial and Passenger type vehicles.

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