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Awodipe Gabriel

Oracle Opera Property Management Systems (PMS)
Lagos

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Last Seen: 05 May 2020 3:41 PM

Skills

1. Python Programming 2. IT Support 3. Network Administration 4. Server Administration 4. Opera PMS Support

Experience
2 Years
U.A.E Experience
Fresh
Industry
Hotel Management & Hospitality
Nationality
Nigerian
Visa status
Not Applicable
Qualification
Bachelor - Computer Engineering
Driving License:

Other Matching Titles/Position

Industry Titles

Hotel Management & Hospitality

Summary of Career

1. Responsible for configuration and installation of OPERA Property Management System at hotels in accordance with client's specifications

2. Responsible for training/supporting OPERA end users at the installed sites.

3. Modify application database, related reports and documentations as required to further prepare client system for installation.

4. Implement back end configuration to export revenues and statistics from opera application.

5. Work with users to identify, troubleshoot and resolve issues.

6. Setup & Configuration of Virtual Machines for Oracle Opera product testing.

7. Provide 'Live' support coverage at customer’s sites to ensure smooth transition to their new system and minimize post-installation support requirement.

8. Prioritizes and escalate problems (when required) to a higher level support.

9. Manage and resolve support request over the phone, live chat and email

10. Configuration and installation of Servers, Software, Printers and Networks.

Achievements

Projects Implemented Successfully

- Oracle Opera PMS Installation, Configuration & Training at BON Hotel Nest Ibadan  Oracle Opera PMS Upgrade at The Wheat Baker Hotel Lagos  Oracle Opera PMS Installation and Configurations at White Orchid Hotel Lagos  Oracle Opera PMS Upgrade at Lagos Continental Hotel (Intercontinental Hotel)  Oracle Opera PMS Installation at Beland Hotel Owerri  Oracle Opera PMS Installation at BON Hotel Ekiti  Oracle Opera Installation and Configuration at Lagos Deep Offshore Logistics Base (LADOL)  Oracle Opera PMS installation and configuration at Providence Hotel by Mantis  Oracle Opera PMS server Swap at Protea (Marriott) Hotel Select Benin  Oracle Opera PMS server Swap at Protea (Marriott) Hotel Select Ikeja Oracle Opera PMS Installation and Configuration at Joygate Hotel and Suites  Opera Application Upgrade at Villa Angelia Boutique Hotel  Opera Installation at Ceasers by TLC (The Lekki Colliseum)

Work Experience (Employment History)

Experience as Oracle Opera PMS Consultant/Technical Engineer

Employer
From

26 November 2018
To

30 April 2020
Detail

- Responsible for configuration and installation of OPERA Property Management System at
hotels in accordance with client's specifications
- Responsible for training/supporting OPERA end users at the installed sites.
- Modify application database, related reports and documentations as required to further
prepare client system for installation.
- Implement back end configuration to export revenues and statistics from opera application.
- Troubleshooting network issues and setting up VLANS to segment networks.
- Configuration of Access List on Cisco Routers for Security
- Configuration and installation of Servers, Software, Printers and Networks.
- Provide 'Live' support coverage at customer’s sites to ensure smooth transition to their new system and minimize post-installation support requirement
- Setup & Configuration of Virtual Machines for Oracle Opera product testing.
- Work with users to identify, troubleshoot and resolve issues.
- Prioritizes and escalate problems (when required) to a higher level support.
- Manage and resolve support request over the phone, live chat and email.