Muhammad Junaid
Logistical Planning Supervisor
UAE (Abu dahbi)
Summary of Career
1. Around 10 Years of diversified experience, within various legendary industries including supply chain, logistics and Customer support.
2. An effective problem solver who can be trusted to independently resolve queries and facilitate the flow of information across numerous business areas.
3. Thrives in pressurised customer focused situations, ensuring strict timescales and quality standards are consistently upheld, and adapting to changing demands with pragmatism
4. Deliberate and solved the problem faced in the field.
5. Coordination with fleet regarding online operations, resolving issues and minimize distance to get the maximum output
6. Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long-range capital plans and budgets
7. Supervise and support the overall performance of Regional Operation Support Team, assist with career development and act as a matrix manager
8. Make sure all relevant procedures, processes as well as routines are followed and adhered to in line with the company policy, procedures as well as requirements
9. Managing a team of 100-200 fleet.
10. Proficient in the use of MS Excel, MS Word, MS PowerPoint
Experience as HR Manager
01 July 2016
01 February 2018
• Monitored performance of staff and ensured daily tracking via various MIS.
• Introduced the concept of dashboards for performance monitoring and automatic pay roll
• Devised excel driven database and calculator for computing monthly compensation of employees.
• Enrolment of tech/general Apartments as per SOP.
• Made sure that regular back up of data were created on periodic basis.
Experience as Corporate Executive Fleet
01 February 2018
01 August 2018
• Developed performance summary reports using MS Excel Pivot Table and lookup function to present raw data in meaningful ways.
• Enhanced the presentation of performance dashboards by including interactive graphs.
• Identified various Training and Development needs for partners support (Client).
• Resolved all Customer Queries/Complaints and maintained a tracker presenting TAT’s on daily basis.
• Managed key relationships of corporate clients and ensured all their business needs are met in a timely and efficient manner
Experience as Fleet Supervisor
01 August 2018
31 January 2020
• Provide feedback to Operations Management team to assist with the performance management of the Fleet group
• Analysis and resolves work problems, or assists workers in solving work problems
• Works with Quality Assurance Manager and Operations Manager to ensure complaints are fully investigated and provide solutions to remedy
• Communicate with Assistant Managers and/or Operations Manager regarding daily operational issues and events; reporting directly to the Operations Manager
• Assist in managing department workforce, reinforce company policy and procedure and establish and maintain healthy working relationship across the organization
Bachelor 01 July 2009
Bachelor of Arts (Mass Communication Allama Iqbal Open University, Islamabad 2009