Experience as Credit Risk Analyst. Senior Customer Services officer

• Employer

  NRSP Micro finance Bank

• From

  02 May 2012

• To

  10 December 2019

• Detail

  Working as Credit Risk Analyst
  Working as Senior Customer officer

Experience as Customer Services officer/Accountant

• Employer

• From

  02 May 2012

• To

  10 December 2019

• Detail

  Credit Risk Analyst- NRSP Microfinance Bank Limited Pakistan
  Duration: 12-December-2016 to 30-Nov-2019
  NRSP Microfinance is one of leading Microfinance Bank of licensed by State Bank of Pakistan to operate nationwide and has successfully set up 155 branches across the country. My responsibilities include:
  1. Supervision and ensured timely processing of Loan Application at area offices.
  2. Supervision daily working of department staff deputed at area officers.
  3. Prepared consolidated monthly loan rejected data and submit to concerned department.
  4. Prepared Monthly Risk reports and submit to concerned department.
  5. Prepare Monthly PAR Reports for analysis of branch current position and submit to HOD.
  6. Record keeping of all loan policies and updating as per amendment from steak holders.
  7. Any other responsibility assigned by the Manager and Head of department.
  Senior Customer Services officer - NRSP Microfinance Bank Limited Pakistan
  Duration: 03-Oct-2013 to 09-Dec-2016
  1. Maintain Stock register of security stationary
  2. Posting financial entries in Oracle Flexcube
  3. Supervision of financial entries in Oracle Flexcube
  4. Dealing & Reporting with HO on Monthly & Daily Basis
  5. Account opening and account Authorization and checking
  6. Preparation of Miscellaneous Vouchers
  7. I Worked as a Branch operation Manager in absence as well
  Customer Services officer/Teller - NRSP Microfinance Bank Limited Pakistan
  Duration: 02-May-2012 to 02-Oct-2013.
  My responsibilities include:
  1. Maintain timely, accurate & effective communication with all local cash handling control managers in the department.
  2. Update cash handling roles for all payment receipt locations at the sub-department level in a timely and accurate manner.
  3. Conduct cash transactions with customers.
  4. Handling cash transactions and cash balancing
  5. Provide a receipt to customer paying in person
  6. Enter transactions into accounts receivable system, cash register or cash receipt journal/log.
  7. Count the cash and submit the cash & supporting documentation to the Cash Collection Point Supervisor at the end of their shift.
  8. Receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges.
  9. Promote bank products and services.
  10. Any other responsibility assigned by the Line Manager.