Summary of Career

1. Process all banking related transactions in an efficient, timely and accurate manner.

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2. Responded to customer inquiries, complaints and comments on a daily basis, and determined corrective action for high-call volume department.

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3. Reviewed and verified transactions to ensure proper processing according to established quality standards.

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4. Processed transactions, including money transfer, deposits and withdrawals and, data entry to update client files.

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5. Interact with internal team members and corporate customers to ensure high levels of responsiveness and resolution of identified issues.

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6. Actively participate on client assigned projects.

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7. Sending capacity plan on a daily basis, maintaining a production report and attending weekly client call

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8. Maintaining a clean and enjoyable working environment.

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9. Working for UK banking Business Customers.

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10. Working for USA doctors (clients)

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