saba
banker
hyderabad
Summary of Career
1. cordinatinate with branch banking staff
2. customer resolving queries
3. account opening of customers,kyc and Aml cft update
4. manager phone calls,emails
5. attending service quality meetings
6. maintain service quality of branch banking
7. submit timely MIS report of service quality
8. assist cooleagus when necessary
9. manage branch equipments or stationary
10. handling internal and external customer on regular basis
Experience as customer service officer
mcb bank limited
24 May 2018
29 December 2019
maintain excel sheet for submitting mis report of service quality TAT'S
assist staff when needed
customet dealing
resolving queries of customers
maintain quality of branch banking
account opening of customers
kyc update
Experience as customer service officer
soneri bank limited
02 December 2014
18 May 2018
maintain logs on daily basis on excel
maintain service quality of branch banking
maintain monthly report of service quality
assist staff when needed
Experience as intern quality assurance
Aga Khan Health Services Pakistan
02 December 2013
01 December 2014
assist RESIDENT MEDICAL OFFICER
maintain clients reports on daily basis on excel
visiting different areas to update service quality of clinics
resolving issues of clients
Bachelor 10 February 2012
bacelors of 2 years in business administrationIntermediate 15 March 2010
inter commerece from zubeida girls college hyderabadMatric 14 March 2007
matric in computer science