Kiran nazir
(Job Seeker - Active)

General
Islamabad


Profile Views 555

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Last Seen: 09 June 2020 12:28 PM

Skills
1.Drafting Skills 2. Customer service skills Research skills MS Excel Analytical skills Monitoring activities with respect to standard procedures. MS Office
  • Experience
    3 Years
  • U.A.E Experience
    --
  • Industry
    General
  • Nationality
    Pakistani
  • Visa status
    Not Applicable
  • Qualification
    Master - M.Sc. Gender and Women studies
  • Driving License:
Other Matching Titles/Position
Industry Titles
General

Summary of Career

1. Dealing with customers under project DIRBS, Working on CMS-Complaint Management system under Device Identification, Registration, and Blocking System (DIRBS)


2. Providing management with feedback and setting goals for performance and deadlines in ways that comply with company’s plans and vision.


3. Organizing workflow and ensuring that employees understand their duties or delegated tasks and providing training and mentoring to the members of Business Development Unit.


4. Monitoring employee productivity and providing constructive feedback, coaching, resolving issues and serving as a link between subordinates and upper management


5. Assisted in the revision of the project log frame matrix, particularly in the areas of performance indicators and their measurement; also provide assistance in the development and finalization of the project Work Plan and keep it updated in accordance with project activities and timeframes as relevant.


6. Strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plan.


7. Produced reports on M&E findings and prepare presentations based on M&E data as required and providing the Manager with management information she require.


8. Handling external or internal communication or management systems


9. Manage phone calls and correspondence (e-mail, letters, packages etc.)


10. Maintaining a clean and enjoyable working environment.


Work Experience (Employment History)

Experience as Monitoring, Evaluation & Research Officer

  • Employer

  • From

    24 December 2014

  • To

    30 September 2017

  • Detail

    Assisted in the revision of the project log frame matrix, particularly in the areas of performance indicators and their measurement; also provide assistance in the development and finalization of the project Work Plan and keep it updated in accordance with project activities and time frames as relevant.
    With collaborating partners, reviewed their existing approaches and management information systems and agree on any required changes, support and resources.
    Develop a plan for project-related capacity-building on M&E and for any computer-based support that may be required.
    Strategic planning and performance measurement, including indicator selection, target setting, reporting, database management, and developing M&E and performance monitoring plan.
    Identify lessons learned and develop case studies to capture qualitative outputs of the project. Provide advice to the Manager on improving project performance using M&E findings.
    Produced reports on M&E findings and prepare presentations based on M&E data as required and providing the Manager with management information she require.

Experience as Supervisor- Business Development Unit

  • Employer

  • From

    18 March 2019

  • To

    30 June 2019

  • Detail

    Providing management with feedback and setting goals for performance and deadlines in ways that comply with company’s plans and vision.
    Organizing workflow and ensuring that employees understand their duties or delegated tasks and providing training and mentoring to the members of Business Development Unit.
    Monitoring employee productivity and providing constructive feedback, coaching, resolving issues and serving as a link between subordinates and upper management.
    Ensuring adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises. Productive
    Coordination with Chambers of commerce, Business to Business Chamber members and all other business community worldwide

Experience as Customer Support Executive

  • Employer

  • From

    26 July 2019

  • To

    26 December 2019

  • Detail

    Dealing with customers under project DIRBS.
    Managing portal of DIRBS with the upsurge of a huge number of IMEI for identifying the fake and real mobile identifiers.
    Working on CMS-Complaint Management system under Device Identification, Registration, and Blocking System (DIRBS)

Experience as Customer Support Executive

  • Employer

  • From

    26 July 2019

  • To

    26 December 2019

  • Detail

    Dealing with customers under project DIRBS.
    Managing portal of DIRBS with the upsurge of a huge number of IMEI for identifying the fake and real mobile identifiers.
    Working on CMS-Complaint Management system under Device Identification, Registration, and Blocking System (DIRBS)

Academic Qualification

Master 06 March 2015

M.Sc. in Applied psychology

Master 30 September 2015

M.Sc. Gender and Women studies

Bachelor 30 June 2011

BA with majors (Fine Arts, Psychology and Geography)
Certifications
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