AFZAL PASHA CONTRACTOR MOHAMMED
officer
sharjah
Summary of Career
1. Coordinating office activities and operations to secure efficiency and compliance to company policie
2. Supervising administrative staff and dividing responsibilities to ensure performance
3. Handling external or internal communication or management systems
4. Managing clerical or other administrative staff
5. Submit timely reports and prepare presentations/proposals as assigned
6. Assist colleagues whenever necessary.
7. Organizing, arranging and coordinating meetings.Organizing, arranging and coordinating meetings.
8. Organizing, arranging and coordinating meetings.
9. Organizing, arranging and coordinating meetings.
10. Organizing, arranging and coordinating meetings.
Awarded certification of Appreciation in feb -2016 for handling high volume of loan application
Awarded Certificate of Appreciation in Q4-2016 for valuable contribution of work in RLS operations
Awarded certificate of appreciation in sep-2018 for CIF approval & CAM processing with high volume
Experience as central operations representative officer
RAK Bank
06 February 2013
09 January 2020
Working as officer from past 3yrs for credit operations. - Handling of enquiries from Phone banking Unit, Branches, DSAs, team leaders and Co-ordinators regarding the status of applications. - Maintain stringent security over control of pending / pipeline applications / Documents by strict adherence to control policies and procedures. - Deliver efficient and quality services to both internal and external customers that meet or exceed agreed service standards. - Resolution of all customers issues / enquires relating to Pre-issuance and channel feedback into process improvements. - Processing & setting up of new RLS loan applications to the bank, monitoring work baskets, handling queries & escalations. - Responsible to conduct process training for new hires. - Mentoring & assessing work to team members. - Conduct refresher sessions as & when required basis areas of improvement. - Follow up of emails.
Master 10 June 2008
mba finance