Experience as Student Intern

• Employer

• From

  30 July 2012

• To

  01 September 2015

• Detail

  ? Gathered, understand and document detailed business requirements using appropriate tools and techniques.
  ? Responsible for ETL processing of client ERP data in Data Warehouse from different sources.
  ? Identi?ed areas to increase e?ciency and automation of processes.
  ? Setup and maintain automated data processes. Coordinated with various stake holders and hold discussions while investigating failures in production.
  ? Responsible for ensuring that the data between the various data marts and other applications of clients are in synchronized fashion.
  ? Investigated various reasons of job failure and prepare comprehensive reports on the failure during production runs.

Experience as Business Analyst

• Employer

• From

  07 September 2015

• To

  23 November 2018

• Detail

  ? Analysed client’s business requirement and processes through document analysis, interviews, workshops, wireframes, and work?ow analysis.
  ? Worked at client location for stakeholder's meeting and requirement gathering. Conducted workshops, interviews and created PDD's. Worked with clients like Total Bank, Nationstar Mortgage, Bright?eld, Mashreq Bank, Novartis, and HSBC.
  ? Responsible for Sales Support, Solutioning, and Client Consulting. Conducted Business Development including prospecting, sales calls, and product demos. Executed Proofs of Concept, Workshops, and other Presales activities. Created industry and ?rm speci?c Knowledge Models to align product capabilities to client use cases.
  ? Solution Design – Design solution in collaboration with solution architect and developer. Assist solution architect in documenting the solution. Handover document for development.
  ? Test Strategy – De?ning the testing approach to achieve the objectives/ standards in providing the testing. Test Design – Preparing the test plan, test scenarios/ cases, test data. Test Execution – Performing Testing, reporting successful and failed tests, Coordinating UAT, Performing test reports. Test Closure – Sign o? UAT, Detailed reporting and analysis.
  ? Defect Management – Tracking Defects, Debugging Validating the data via SQL & rendering insights w.r.t data issues, & bugs.
  ? Delivered training. Collaborated with UI/UX designers to create dashboard for Web and Mobile applications.

Experience as Business Analyst

• Employer

• From

  26 November 2018

• To

  14 November 2019

• Detail

  ? Worked on Retail Banking, Consumer Lending and New Customer On-boarding projects.
  ? Worked at client location for stakeholder's meeting and requirement gathering. Conducted workshops, interviews and created FSD's. Worked with clients like Jordan Ahli Bank, Bank of Jordan, Gulf International Bank, CommonWealth One Federal Credit Union, and Indusind Bank.