Summary of Career

1. Sales Executive for Canon and Nokia Products

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2. Sucessfully achieved monthly and annual sales targets meeting all the key sales performance KPIs

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3. Attended trade exhibitions, conference and meeting all the key sales performance KPIs.

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4. Perform as customer Service Executive in Dubai International Airport in Airblue Airline

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5. Respond to customer inquiries and resolve customers complaints,provide friendly customer service to walkin passengers and provide them product and service information.

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6. Worked also in corporate banking in enbd as department coordinator cum receptionist and secretary and covers wide roles and responsibilities within the unit reporti g directly to AVP of unit

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7. One year performed a role of operation team member in retail sector of banking

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8. From 2013 to 2017 worked as Personal Banking Executive in Enbd and my roles covered as market intelligence,cross selling of banking products ,salaes targets,security,compliance and control,customer guidance /interaction ,customer problems and resolution .

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9. Presntly working as lobby manager /service ambassador and i am responsible for producing high quality service by facilitating bank customers and assisting them in the transition process from conventional banking to digital banking in order to improve the overall customer experience.

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10. My over all roles and responsibilities indicate that i am dedicated and tactful customer experience manager with 10 years of experience with significant practical knowledge and experience in solving problems.

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