Mohammed Ayaz Uddin
Accounts Assistant and Administration, Customer Service Support
Abu Dhabi
Summary of Career
1. Supervising administrative staff and dividing responsibilities to ensure performance.
2. Keep stock of office supplies and place orders when necessary.
3. Writing letters and emails on behalf of other office staff.
4. Submit timely reports and prepare presentations/proposals as assigned.
5. Manage phone calls and correspondence (e-mail, letters, packages etc.)
6. Managing clerical or other administrative staff.
7. Managing clerical or other administrative staff.
8. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow -up to ensure resolution.
9. Supporting the other backend operations team to escalate the customer issues.
10. Processing refunds and replacements of the products and services.
I was honored with Best production of the month award by Sutherland Global Services
I was honored with Best Support And Contribution Award by United Health Group.
Experience as Accounts Assistant And Administration
13 March 2017
30 November 2019
• Provides financial information to management by
researching and analyzing accounting data; preparing reports.
• Managed accounts payable and accounts receivable.
• Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and
other reports.
• Preparation of Purchase & Sales voucher and verify valid concerns.
• Maintain petty cash book.
• Prepare VAT or GST tax returns, payments, necessary paperwork, and reports.
• Maintain monthly or quarterly basic Bank reconciliation.
• Preparing of Purchase Order as well as doing costing.
• Organize and schedule meetings, appointments and noting minutes of meetings.
• Book travel arrangements.
• Answer and direct phone calls.
• Maintains customer confidence and protects their financial information confidential.
• Write letters and emails on behalf of manager and other office staff.
• Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
Master 20 October 2014
MBA (Finance & Marketing)Bachelor 09 July 2012
B.Com ( Computer Application )