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mohammadshareefg

IT SUPPORT MANAGER
SHARJAH

Profile Views 226

Recommendations (0)

Skills

C C++ JAVA J2EE MYSQL HTML ASP.NET VB SQL

Experience
6 Years
U.A.E Experience
--
Industry
Information Technology
Nationality
INDIAN
Visa status
Visit Visa in UAE
Qualification
Master - coputer application
Driving License: NO

Other Matching Titles/Position

Industry Titles

Information Technology

Summary of Career

1. • Coach, mentor, and provide technical support to the operating, instrumentation, and mechanical colleagues as related to the packaging and CCTV equipment.

2. • Selling all types of security systems such as CCTV, Access Control, biometric systems, smoke detector etc

3. Manage, track and resolve warranty issues including logistics related to equipment returns to manufacturers or vendors

4. • Developing quotes and proposals for clients

5. • Finding and developing new markets and improving sales

6. • Training personnel and helping dealers develop their skills

7. • Increasing the value of current customers while attracting new ones

8. • Responsibility of Installing the all Computer Software’s

9. • Responsibility of Maintain relationship with customers

10. • Developing goals for the development team and business growth and ensuring they are met

Work Experience (Employment History)

Experience as IT SUPPORT MANAGER

Employer
From

01 January 2011
To

01 January 2013
Detail

• Increasing the value of current customers while attracting new ones
• Attending conferences, meetings, and industry events
• Developing goals for the development team and business growth and ensuring they are met
• all types of security systems such as CCTV, Access Control, biometric systems, smoke detector etc.
• Selling the Computer and Computer parts and giving the two year free services to customers
• Responsibility of Installing the all Computer Software’s
• Responsibility of Maintain relationship with customers

Experience as IT SUPPORT MANAGER

Employer
From

01 August 2013
To

01 November 2019
Detail

Manage, track and resolve warranty issues including logistics related to equipment returns to manufacturers or vendors.
• Coach, mentor, and provide technical support to the operating, instrumentation, and mechanical colleagues as related to the packaging and CCTV equipment.
• Selling all types of security systems such as CCTV, Access Control, biometric systems, smoke detector etc.
• Selling the Computer and Computer parts and giving the two year free services to customers
• Responsibility to providing good services to dealers
• Training personnel and helping dealers develop their skills
• Developing quotes and proposals for clients
• Finding and developing new markets and improving sales