Zahid Pervez
System Assistant-Administrator
Abu Dhabi
Summary of Career
1. Backup Of System Administrator
2. Maintaining and Supervision Of all data center activities.
3. Administration Of Designated Servers in Data Center
4. Installation ,Up gradation ,Maintenance and keep servers up and Running
5. Network Administration
6. Windows Server (2003,2008,2012,2012r2 and 2016)
7. Microsoft Exchange Server 2013 ,2016
8. Email Server (Office 365)(CU Employees)
9. VPN Server (All campuses of CU)
10. Linux Proxy Servers (Squid, Pfsense)(Centos5.5,Red Hat 5
Upgrade Employees Email Server from Windows Server 2008 to Windows Server 2016 (Office365). ? Created CUI Employees Email accounts on Windows Server 2016 (Office365) within time limit. ? Conduct a Successful Email Training Session on Office365 for COMSATS University Islamabad Employees. ? Upgrade Faculty and Student Domain Controllers from Windows Server 2008 to Windows Server 2016. ? Created more than 13 thousand users on new Domain Controllers within given time.
Experience as System Assistant-Administrator
COMSATS University Islamabad
27 December 2016
01 January 2020
Backup Of System Administrator
Maintaining and Supervision Of all data center activities.
Administration Of Designated Servers in Data Center
Installation ,Up gradation ,Maintenance and keep servers up and Running
Network Administration
Windows Server (2003,2008,2012,2012r2 and 2016)
Microsoft Exchange Server 2013 ,2016
VPN Server(Windows 2003)
VPN Server (All campuses of CU)
Email Server (Office 365)(CU Employees)
Student Email Server (Gmail)
Microsoft Accounts For Accessing Microsoft Products
Faculty-Student Domain Controller
Complete Configuration of Active Directory Domain Services
DNS Server, FTP Server
Backup of Servers as per Schedule
Group Policy Management
Linux Proxy Servers (Squid, Pfsense)(Centos5.5,Red Hat 5)
Configuration of Linux Live CD Router
CCTV Configuration and Monitoring Of Data Center
Coordinate with ISP for Internet Issues
Configuration of Switches according to concern VLANS
Network Traffic Monitoring (PRTG)
Troubleshoot all Issues from Support level to Server Level
Experience as IT Service Desk Engineer
ZONG CMPak Private Limited
02 October 2015
23 December 2016
Backup of Level 1 Worked on HUAWEI IPCC Solutions for ZONG Contact Center
Complete Configuration Of CMPak Local Domain
TMG Setting For CMPak Local Domain
VPN Setting For CMPak Employees
Ready Agents Workstation
IVR Management
Create New IVR , Remove Old IVR
Management From Server ,Ready Agents Workstation
Agent Workstations, TC Management
Configuration of Internet Explorer for CSP,CRM
Install Patches & System Files
Agents Recording & Logs
Remote IT Assistance
Complete Configuration Outlook
Installation of Desktop & Laptop’s Software and Hardware
Experience as Network and IT Officer
03 January 2015
29 July 2015
Network Management
Network Troubleshooting
Editing Of Videos, Pictures& Banners
Major Work On Office Suit
Website Management
Social Media Advisor
Matric 11 June 2008
ScienceIntermediate 05 May 2010
Pre-EngMaster 15 September 2014
Bs(Telecommunication and Networking)