Experience as sap trainer

• Employer

• From

  01 November 2011

• To

  31 March 2012

• Detail

  Training the Professionals with all the contents of SAP SD Module.
  Enterprise structure related to sales & Distribution
  Master data and partner function, Customer and material master data
  Pricing, condition techniques and exclusion group for pricing
  Free goods and header conditions in pricing
  Route determination and output determination
  BOM, Material determination and item proposal, Quotation, delivery and billing
  Customer material info record, customer complaints and batch management
  Credit management and third party sales etc
  

Experience as SAP CONSULTANT

• Employer

• From

  01 April 2012

• To

  31 January 2013

• Detail

  • Worked as SAP Administrator.
  • Pre-sales support such as presentation and demo.
  • Gathering requirement of the project and Supporting team coordinators in data collection for the project
  Training the Professionals with all the contents of SAP SD Module.
  Enterprise structure related to sales & Distribution
  Master data and partner function, Customer and material master data
  Pricing, condition techniques and exclusion group for pricing
  Free goods and header conditions in pricing
  Route determination and output determination
  BOM, Material determination and item proposal, Quotation, delivery and billing
  Customer material info record, customer complaints and batch management
  Credit management and third party sales etc
  

Experience as IT Executive

• Employer

• From

  24 June 2013

• To

  13 January 2019

• Detail

  LMS Responsibilities:
  ? Provided ongoing training data analysis for Learning & Development leadership team. Member of end user support team.
  ? Managed, scheduled and coordinated onsite/offsite training for site personnel .
  ? Configuration of Student, Faculty enrollment and section creation.
  ? Facilitated creation, revision and maintenance of training material content.
  ? Coordinating with various department in gathering requirements that needs to be implemented in LMS.
  • IT Executive Responsibilities :
  ? Involved in setting IT policies, technical standards and methods.
  ? Helping colleagues with complex and simple technical issues.
  ? Carrying out computer operator functions in support of the Information Technology department.
  ? Coordinating all aspects of an IT project.
  ? Attending face to face meetings with end users and senior managers.
  ? Helping to install and improve computer software and network equipment.
  ? Acting as a gatekeeper to incoming inquiries to the IT department.
  ? Providing world class technical support and customer service to customers.
  ? Maintaining a good rapport with service users and customers.
  ? Managing multiple areas of technology in multiple departments.
  ? Advising clients on IT policies, costs and trends.
  ? Providing timely support to users.
  SAP ERP SKILLS
  • Monitor the usage of 100 users (Faculty and staff) .
  • Monitor data of approximately 1700 students in SLCM
  • Perform all other SAP and IT related tasks assigned by the management.
  • Assist and Provide support to Users and Organization to obtain reports of SAP data on a one-off basis.
  • Networking related Jobs Like Maintaining the Active Directory, LAN Network , Creation and activation of Mail Id’s to the students and involving in other works upon request of the Management Organize meetings, team celebrations
  • Arrange for meetings between team members, and between team members and clients
  • Record minutes at meetings
  • Keep detailed project notes and records
  • Develop project strategies
  • Create project schedules
  • Create task lists for team members
  • Monitor project progress, budget, hours, etc
  • Track and manage incoming paperwork
  • Keep all members of the team up-to-date with current information and paperwork
  • Communicate with team members to ensure optimal strategy and maximum efficiency
  • Documented and tracked all received requests in incident management system.
  • Collected and updated data to assist with customer issues and concerns.
  • Assisted with software installations.
  • Ensure network drives are maintained in a tidy order and periodically purged of old documents. Maintain User PC’s including installing additional hardware as required and approved.
  • Provide desktop and printing support, Trouble shoot Laptop wireless issues, Installation and configuration of OS, drivers, software patches and other PC peripherals
  • Maintain IT Inventory including schedule check. Monitors and supports operation of videoconferencing systems.
  • Troubleshoot and affects repairs of teleconferencing technology as required
  Provide services and support to staff and students with audio visual equipment
  SAP HCM Skills :
  • Involved in the maintenance of personnel events and integration with organization structure of payroll area, pay scale type, employee group, employee sub- group, pay scale group, pay scale level.
  • Supported in Maintaining Employee Master Data using transaction codes PA30, PA40.
  • Administration, Personnel Management, Payroll and Benefits.
  • Supported SAP FICO and MM modules of SAP
  

Experience as IT Support officer

• Employer

• From

  14 January 2019

• To

  26 November 2019

• Detail

  ? Providing IT Services in an Academic environment. Delivering front-line, customer facing IT-Support.
  ? Trouble shooting hardware and software issues in desktops, notebooks and servers
  ? Microsoft Server (2008,2012,2016), Active directory and Group policy
  ? Networking maintain users on servers, maintain a company standardized image on all PCs, Installation of patches for existing software as they become available.
  ? Manage Anti-virus issues, Recommend and report on hardware/software upgrade requirements from time to time.
  ? Arrange quotes on hardware and software as required
  ? Ensure daily backups are taken of the server and regular backups of required data
  ? Maintain user PC’s including installing additional software and hardware as required and approved. Provide desktop and printing support
  ? Troubleshoot laptop wireless issues. Installation and configurations of operating systems, drivers, software patches and other PC Peripherals
  ? Maintain IT Inventory including schedule check
  ? Monitors and supports operation of videoconferencing systems. Troubleshoots and affects repairs to teleconferencing technology as required.
  ? Provide service to students and staff with audio/visual support and facilitate the checkout/check-in of various audio/visual equipment