Raj Prajuli Chetri
Retail Sales
Abu Dhabi
Summary of Career
1. Carrying 4 years of retail sales experience in customer oriented retail industry.
2. Reporting directly to the store manager and performed duties in stations assigned by shift managers.
3. Always understood customer expectations and have coached me to meet or exceed them.
4. Maintain Cordial relation with customers and work on meeting their fashion requirements.
5. Highly motivated and enthusiast in achieving outstanding sales figure.
6. Maintained absolute politeness while dealing with any customer complaints and solve issues right away.
7. Maintained merchandise standards according to Company VM guidelines.
8. Deal with various reports of POS and as well as manual.
9. Extra mile service provided to all the customer’s queries by working hard on it to achieve store target using various selling techniques.
10. Tracked performance data of the store (e.g., best sellers, space allocation, etc.) and made necessary adjustments to drive productivity and efficiency.
Experience as Senior Sales Assistant
04 September 2014
02 September 2019
• Allocated resources and organized processes within the area of responsibility to drive efficiency and productivity in a variety of situations by giving creative ideas to my showroom manager and area manager.
• Guided and trained all team members on the basic core and seasonal product knowledge by coordinating with our trainer.
• Maintained merchandise standards according to Company VM guidelines.
And also deal with various reports of POS and as well as manual.
• Provided exceptional customer service by driving Valued Service Standards all the time and used age-appropriate greetings to maintain courteousness for every visitor.
• Possess a proficient working knowledge of the Retail KPIs and make commercial decisions within the area of responsibility by collaborating with the Manager and Area Manager.
• Tracked performance data of the store (e.g., best sellers, space allocation, etc.) and made necessary adjustments to drive productivity and efficiency.
• Always being proactive and be available at all times for our valued customers and radiating a positive attitude to influence customers in making the purchase.
• Extra mile service provided to all the customer’s queries by working hard on it to achieve store target using various selling techniques.
• Reporting directly to the store manager and performed duties in stations assigned by shift manager.
• Always understood customer expectations and have coached me to meet or exceed them.
• Maintain Cordial relation with customers and work on meeting their fashion requirements
• Highly motivated and enthusiast in achieving outstanding sales figure.
• Worked cordially with people from various racial and cultural backgrounds and also communicated regularly with customers and inquired about the service and noted if any areas were to be improved.
• Maintained absolute politeness while dealing with any customer complaints and solve issues right away.
Bachelor 07 July 2013
Studied Consumer Behaviour, Sales & Marketing going through regular 4 years of Bachelor of Commerce program.