Zainul Ibad
Actively seeking for Fulltime Internship & Job Opportunities with Immediate Availability|Certified Digital Marketer|Social Media Marketing|Certified Google AdWords|Branding|Client Servicing|SME|SEO|SMM|BDM|BS|CRM|B2B|
Dubai
Summary of Career
1. Digital Disruption & Future
2. Website & Mobile Apps Design and Fundamentals User Interface (UI) & User Experience (UX)
3. Search Engine Optimization (SEO) and Content Marketing
4. Search Engine Marketing (SEM), Paid per click (PPC), Display Marketing
5. Email Marketing, CRM & Loyalty & eCommerce & Online Shopping
6. Analytics Reporting, Defining KPI and Performance Measurement
7. Leveraging keen sales acumen, forward-thinking marketing strategies, and alliance-building skills to capture top-producing sales contracts and realize sustained revenue growth, Directing new client acquisition, market research, competitive analysis, and successful marketing initiatives
8. Spearheading the development of highly effective marketing collateral to ensure optimal product messaging and positioning.
9. Developing and delivering high-impact sales presentations while applying customer-focused sales tactics to win new business and close deals.
10. Utilizing social media tools – including Facebook, Twitter, and Instagram – to capture brand interest and boost engagement and conversation with customers. ? Establishing solid and trusting partnerships through exceptional relationship management abilities.
https://skillshop.exceedlms.com/profiles/2800b0e7adfd41cfa527ecad4e251afd
Experience as Assistant Branch Manager
01 May 2012
31 August 2014
• Branch Banking Operations along with a team of 5 members to provide optimal customer service experience.
• Developed sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc. to ensure consent revenue is generated.
Experience as Relationship Officer
01 February 2015
28 February 2017
• Reviewed loan documents and facilitated disbursement of loan facilities to customer.
• Marketed the entire range of flow products (Personal Loans, Credit Cards, Accounts, Bancassurance).
• Collaborated with external lead generation portals to get to filtered and interested customer base which helped me to achieve set targets 100-140% with adherence to bank policies
• Set revenue targets and then develop and execute a strategy to meet those
Experience as Assistant Relationship Manager
01 June 2017
30 September 2018
• Creating and maintaining the corporate relationships in cooperation with company clients to offer employee banking services.
• Worked on CRM software, Salesforce for Customer Database & Analytics.
• Prepared marketing and sales programs like events and kiosks.
• Activities and proposals that outline the objectives through email marketing.
• Strategies plan and guideline of a marketing and sales initiative
Experience as Personal Banker (Customer Review Officer)
01 February 2019
31 December 2019
• Reviews physical documentation of all customers of the bank, Inspect and verify the accuracy of each profile review from branch to identify between high & standard risk customers abiding by the bank.
• Ensure to audit each profile review thoroughly to minimize the errors and raise any suspicious activity or account which do not comply with internal standards
• Resolve all identified Review and account opened with discrepancies as a part of constant monitoring of accounts process
• Provide timely and effective feedback on Customer Reviews status to respective Branch Manager's and Operation Managers
• Communicate effectively with branch managers, operation managers, and personal bankers through a variety of channels including email, phone, and ad-hoc.
• Proactively solicit bank products and services that fit the customer needs to enhance overall customer relationship with the bank.
• Efficiently collaborated with the branch manager and personal bankers on product sales, to increase customer engagement in my branch.
Matric 30 April 2010
Bachelor of Commerce - National Post Graduation College-Lucknow UniversityMatric 30 April 2012
Post Graduate Diploma in Marketing Management - Asia Pacific Institute of ManagementIntermediate 31 August 2019
Professional Diploma in Digital Marketing - University of Dubai