Summary of Career

1. Working directly under Director Flight Services in office from 2009 and held positions of AM Flight Services & Manager Flight Service

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2. Safety Trainer | 2007 to date: Expert in Training Need Analysis & Identification of the gaps. Design course syllabus, material and power point. Monitor and process information for regulatory compliance, working closely with Cabin Crew, Trainers , advisers and other units.

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3. Leading Cabin Crew | 2006 to date: Drove passenger satisfaction by class A inflight service, answering questions and providing solutions to issues arising during flights promptly

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4. Crew Resource Management Facilitator | 2008 to date: Carry out CRM workshops within and for other airlines / Govt Departments. Organized and guided activities for students, including team building, empathy, accident case studies and listening.

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5. Monitored and processed information for regulatory compliance, working closely with Cabin Crew, Trainers , advisers and other units.

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6. Positioned as primary liaison to streamline Cabin operations within the airline

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7. Operated in compliance with all airline and Civil aviation regulations to ensure complete compliance with safety and security procedures.

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8. Carried out and suggested cost effective methods to the employer.

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9. Expert in Cabin Crew Recruitment.

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10. Expert of Civil Aviation Rules, 1994.

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