Rashid v
Network Engineer
sharjah
Summary of Career
1. Administration and configuration of Cisco unified communication manager.
2. Installing, Configuring and Administrating Microsoft Windows Servers 2016
3. Installation and configuration of Office applications and client applications.
4. Maintaining Client Computers ,Domain User Accounts, Local User Accounts, Logon Procedures, Setting up New Users, Deleting & Disabling User Accounts, User Profiles, Logon Restriction
5. Providing answers to clients by identifying problems and guided the client through corrective steps
6. Providing support for end users by identifying researching and resolving technical problems.
7. Responding to telephone calls and emails for technical support
8. Configuring different telephonic features as per client’s requirement.
9. Configuration and troubleshooting of cisco IP Phones.
10. Attending daily status report and health checking
Experience as Network Engineer
24 April 2017
27 July 2018
Administration and configuration of Cisco Unified Communication Manager.
Configuration and administration of Microsoft servers.
installation and configuration of Active Directory Domain Services.
Configuration and troubleshooting of cisco IP phones
Configuration of different telephonic features as per client requirement.
Handling MACD request and issues.
Basic troubleshooting in gateways
configuration of voip and pots dial-peer in CUCM
installation of windows client operating systems
maintenance of client computers, user accounts, logon procedures, setting up and deleting users etc.
attending daily status reports
Matric 15 April 2017
Graduate in Bachelor of Computer Application from University of Calicut