Zubair Arshad
Sales & Customer Relationship
Dubai
Summary of Career
1. Achieved monthly targets by opening new customer’s accounts
2. Generated new business via out marketing activities, new customers contact and existing network
3. Increased team revenue and productivity by cross-selling and up-selling
4. Maintained strong trust relations with key customer by resolving their complaints, accounts closures and other inquiries
5. Monitored service levels for customer satisfaction and asked customers for their feedback
6. Reviewed customers applications regarding credit, open new accounts, closure, and other amendments in their bio data
7. Ensured appropriate and adequate documentation of all customers
8. Maintained relations with corporate clients by providing them before and after sale services
9. Visited market and done survey to find out customer’s needs and new trends
10. Achieved monthly targets by searching new clients and providing best services to old customers
Experience as Relationship Manager
01 June 2016
31 May 2019
? Achieved monthly targets by opening new customer’s accounts
? Generated new business via out marketing activities, new customers contact and existing network
? Increased team revenue and productivity by cross-selling and up-selling
? Maintained strong trust relations with key customer by resolving their complaints, accounts closures and other inquiries,
? Monitored service levels for customer satisfaction and asked customers for their feedback
? Reviewed customers applications regarding credit, open new accounts, closure, and other amendments in their bio data
? Ensured appropriate and adequate documentation of all customers
Experience as Sales Coordinator
01 December 2014
31 March 2016
? Maintained relations with corporate clients by providing them before and after sale services
? Visited market and done survey to find out customer’s needs and new trends
? Achieved monthly targets by searching new clients and providing best services to old customers
? Satisfied customers by providing them high quality products
? Assisted marketing manager in making of new strategy and developments in previous sales techniques
? Maintained & controlled inventory using inventory management system
? Prepared weekly and monthly reports of sales and inventory
Matric 01 August 2008
Science SubjectsIntermediate 11 September 2011
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