Abdur Rehman
Electrical Engineer
Islamabad
Summary of Career
1. Responsible supporting infrastructure technology implementations in Technology Support Services.
2. Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support
3. Maintaining software applications, operating systems and regular maintenance.
4. Assisting in Data Centers Environment control. (AC, Power, and Humidity Control
5. Assisting in Evaluating Technical Proposal for IT Procurement
6. Installing and configuring hardware and different software products as per project requirement
7. Monitoring and Configuration of Sever Linux & Oracle ,2012R2, Exchange Server
8. Providing timely and professional customer support at all times.
9. Followed Approved Drawing and materials according to the project specification and standard for all electrical and solar system
10. Submit site daily reports, inspection request, estimates and all applicable Monitoring report on regular basis or as required
Experience as IT Support
01 October 2018
02 April 2019
Assisting in Data Centers Environment control. (AC, Power, and Humidity Control) Assisting in Sharing Process on File server
Install and troubleshoot Digital and Analog Phones Sets Install and configure Ethernet, Voice, I/Os.
Installation and configuration of MS Windows server 2008, R2 12R2,
Monitoring and Configuration of Sever 2012R2, Exchange Server, and Office365.
Installation and Troubleshooting of Software, All type of network
Printers, Scanner and Surveillance Camera’s.
E office file Suit (Creating Installing and troubleshooting of user certificate).
Installing Configuring and troubleshooting Symantec End Point Protection Manager and
Clients.
Assisting in all Type of IT Procurement (single Quotation, Three Quotation and Tendering Process.
Assisting in Evaluating Technical Proposal for IT Procurement Assisting in Technical Evaluation Report Assisting Report and Letters Writing.
Experience as Customer Support Engineer
Techaccess Private Limited-Islamabad
15 April 2019
Responsible supporting infrastructure technology implementations in Technology Support Services
Installing and configuring hardware and different software products as per project requirement
Troubleshoot and resolve issues when contacted by clients by providing both on-site and remote support
Maintaining software applications, operating systems and regular maintenance.
Managing assigned projects and program components to deliver services in accordance with established objectives.
24*7 availability to support in house and client infrastructure
Sun Solaris 9/10/11 Installation and Configuration for SPARC and x86.
Solaris 9/10 Troubleshooting
Oracle Linux 5/6/7 Installation and Configuration
Red hat Linux 5/6/7 Installation and Configuration
HARDWARE
Oracle X Series Servers
Oracle SPARC T Series Servers
Clients: NADRA, IESCO, FBR, KBL, Mobilink, Askari Bank, HEC, NTC, PTA, POF, Telenor, Eri
Bachelor 15 June 2017
Electrical Engineering Major in PowerIntermediate 23 May 2013
Pre-EngineeringMatric 28 April 2011
Science