Summary of Career

1. HP Accredited Platform Specialist – APS

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2. IT professional with over 6 years of experience in Microsoft Windows OS, Application Servers, Hardware and Technical user support.

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3. Excellent skill in Troubleshooting.

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4. Managing user accounts, permissions, and storage allocations in accordance with best-practices regarding privacy, security, and regulatory compliance

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5. Manage input/output fleet, including printers and scanners

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6. Anticipate, mitigate, identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations. Escalate incidents as necessary

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7. Strong knowledge of LAN administration.

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8. Hands-on software and hardware troubleshooting experience.

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9. Self-starter, proactive with sound judgement, planning skills for strategic business development.

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10. Leading & dealing effectively in a multicultural environment

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