Muhammad Waqar
Customer Services Rep.
dubai
Summary of Career
1. Retail Store Supervisors are in charge for overseeing daily operations in a store
2. ensuring high-quality customer service, scheduling shifts, working on store displays
3. ? supervised and mentored staff in customer service, cash management, inventory management, ordering and receiving, merchandising, scheduling, and security.
4. • Increased stores profitability by re-merchandising inventory with attractive displays
5. • Developed and maintained customer base by creating a welcomed atmosphere.
6. • Improved operations through effectively supervising daily staff assignments.
7. • Trained and supervised new employees, opened/closed cash register on daily basis, completed all necessary paperwork at night for closing.
8. • Achieved high sales goals with value focused customer service
9. Dealing with the suppliers in ordering, returning and store promotions.
10. Reporting to operations manager responsible for daily operations in the restaurant as well as banqueting,
Intermediate 01 January 2013
DIPLOMA IN HOSPITALITY MANAGEMENT FROM UK