Muhib Maqsood Butt
Territory Officer
Dubai
Summary of Career
1. Logistics coordination with team
2. 3pl complaint management
3. Reverse logistics solutions
4. Quality check on reverse parcels from the customers.
5. Taking and check of stock from the warehouse of depos
6. Guage representatives with their KPIs
7. Prepare timely reports for sales and operations
8. Handle Order management system for a distributors
9. Payment handling of distributors regarding RoI
10. Deep analysis on ROI
Experience as Territory officer
01 May 2018
16 October 2019
I have hired as trainee territory officer and learn and develop the skils of territory management of sales and operations. After six month i have promoted as territory officer and start working on the territory operations related to logistics ditribution management, stock management of distribution. Handling of sales representatives. Management and analysis of their KPIs. Structuring dashboard for reporting to present monthly weekly reports.
Experience as Team Coordinator
Daraz.pk an Alibaba Group owned company
13 November 2016
30 April 2018
I have joined as customer agent. Handling customer regards related to their orders and complaints. Swift plans to execute solutions for complaint. I promoted to reverse logistics department as reverse processing officer. QC the cutomers return product. Tracking of all the projects via OMS. Than i promoted as Team Coordinator. Then handling the team of individual engaged in providing services to 100s of Customers. Performance engagement of agents. Planning of training and development methods for their growth.
Bachelor 27 December 2016
Completed with bachelors in public administration. Core interest in business managementMaster 22 December 2017
I have completed masters in supply chain management with the major courses of business logistics and operations management.