Summary of Career

1. Managing HR Operations in the absence of the HR manager.

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2. Uncover filing issues and address the problem by establishing an orderly and efficient records management system.

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3. Available for employees at all levels to advice, counsel and assist with problems or queries.

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4. Sourcing and screening suitable candidates.

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5. Attend client queries via phone calls and e-mail and forward it to respective department.

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6. Development and implementation of best practices at all levels of the organization encouraging employee growth, satisfaction and best outcomes.

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7. In charge of scheduling and coordinating shifts for the entire team to ensure proper workflow and outstanding Customer Experience.

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8. To achieve set targets in terms of service standards and customer satisfaction scores for customer inbound calls received and ensure quality of outbound calls.

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9. Taking care of joining formalities for new employees releasing offer letters, appointment letters and contracts.

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10. Taking care of joining formalities for new employees releasing offer letters, appointment letters and contracts.

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