Summary of Career

1. • An IT Support Engineer with 5 years of expertise in providing onsite and remote support to the end-user in the environments of Apple, Linux and Windows

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2. • Recently worked with TEKSystems - Allegis Group Company (Client: Ford India Pvt. Ltd) as IT Support Engineer

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3. • Deft in evaluating, fixing issues on Windows Operating System & Windows based applications

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4. • Hands on experience in heterogeneous environment: - MAC, Windows and Linux/Unix mixed environment

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5. • Expertise in providing Enterprise Mobility Support

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6. • Proficient in driving improvements in technology and relates procedures

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7. • Able to implement forward thinking strategies by providing progressive yet cost effective solutions

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8. • Excellent customer support via Phone, Chat and through email

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9. • Basic knowledge in Routing, Switching

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10. • Hands on experience in VMware

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