Summary of Career

1. Cultivated strong client relationships by delivering personalized customer service, ensuring satisfaction and loyalty

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2. Resolved customer inquiries and concerns promptly, maintaining a high level of professionalism and empathy

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3. Coordinated with internal teams to streamline sales and service processes, enhancing efficiency and client experience

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4. Consistently exceeded sales targets through effective product presentations, upselling, and cross-selling strategies

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5. Achieve each month target within the time period

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6. providing excellent service to customer and handling operational work

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7. Finding new premium customers give the loans and credit card

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8. Resolving customer complaints

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9. responsible for setting benchmark in items of service and operational excellence

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10. Analyzing customer needs

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