Claron Jerome Veigas
Senior Functional Analyst
Dubai
Summary of Career
1. Presently associated with Future Pipe Industries LLC, Dubai as Senior Functional Analyst (Software Implementation), thereby successfully finalized ERP among 10 best ERP’s, helping the organization to achieve the future goals and acting as the bridge between Business and IT systems.
2. Experience gained from successfully managing Oracle E-Business Suite R12, Oracle ERP, Oracle SCM, Infor LN ERP, Baan ERP, Siebel CRM, and SFDC CRM implementations.
3. Forward-focused Project Manager with expertise in working on multimillion IT/non-IT projects
4. Domain expertise: Retail, Supply Chain, Merchandising, e-commerce, Procure to Pay (P2P), Inventory management, Order to Cash (O2C), Barcode, Maintenance, Configure Price Quote (CPQ), Logistics and Distribution, Price management, Planning, CRM, Human Resource, Store Operations, Contracts and Finance.
5. Provided insightful knowledge of business process analysis (As-Is, To-Be) and design; following SDLC (Software Development Life Cycle), prioritizing the requirements of the business, assisting business and IT with Change Management.
6. Experience amassed from Business Liaising, Technical Solution Design, Software Architecture, Process and Performance Improvement, Data Mapping, Integrations of third-party applications, Project Design, Scope Management, SDLC methodologies (Agile, Waterfall and Oracle AIM), Vendor Management, Pre-Sales, PMO Framework, BI Reporting and Dashboards, ROI Analysis.
7. Managed project operations with key focus on defining Service Level Agreements (SLA’s), Standard Operating Procedures (SOP’s) as well as interacting with prestigious clients, business partners, industry leaders, vendors & other key stakeholders.
8. Experienced in diverse working cultures from multiple geographies such as GCC, The Netherlands, Spain, and India.
9. Proficient in writing functional and non-functional requirements and end-user documentation.
10. Expertise in business analysis, requirement gathering and converting client requirements into system solutions for successful completion of projects.
Experience as Senior Functional Analyst
Future Pipe Industries LLC
19 April 2017
• Directing technology planning and direction, strategy development, leadership and implementation, business and operational transformation execution, business solution delivery, and business process improvement.
• Developing action plans or strategies to mitigate the risks and ensure all mitigation plans are completed well within the required time frame.
• Design and implement customized technology solutions which suit the Business objectives, by consulting with the end-users and Business Analysts to gather requirements, propose front-end and back-end design and technology platforms, develop delivery timelines and ascertain acceptable performance standards.
• Completing required training sessions (in coordination with external support wherever applicable) for any required skills needed by the Project team to complete the Project on time and to the level of quality expected.
• Understanding client requirements as part of the Business Consultancy Team & finalizing deals; designing apt solutions for clients and maintaining cordial relations for repeat and referral business.
• Assisting internal business partners to refine business strategy and supporting operational processes; spearheading the process automation initiatives entailing understanding business requirements and preparing functional specifications.
• Liaised with the client to better understand key issues related to the LN application and its integrations and provide them a workaround to fix the problem; meanwhile analysing and providing long term fix after doing Root Cause Analysis.
• Coordinating, planning and directing the team’s activities as per requirements of the Group Management, including the preparation of required Project Documentation and supporting documentation for the initiation of core Project activities.
• Monitoring progress of the project and communicating the status of all Project related issues to project management as well as to their respective departments’ Steering Committee member.
• Stabilizing the project through diligent engineering rigor improvements, succession planning to de-risk programs, driving client engagement workshops to baseline expectations and SLAs; leading initiative that consolidated and optimized operational reports and freed up staff time towards working on revenue impacting projects.
• Ensuring the effective completion of the Business Consultancy Team’s objectives through the effective management and coordination of all active projects, setting work packages for the required sub-teams, developing and motivating the resources required.
• Simulations of business flow as required for the FPIG units from a Project perspective to validate fitment to business.
• Sending weekly reports to Management (weekly task completed, resources utilized and project status).
Bachelor 01 May 2011
Electronics and Communications