Experience as Mortgage Process Analyst

• Employer

  Tata Consultancy Services

• From

  10 October 2012

• To

  27 July 2015

• Detail

  ? Responsible for processing files daily, in different life stages for keeping track of past, current and future work for pipeline efficiency.
  ? Responsible for take information gathered by the loan officers to review and verify all aspects of a mortgage loan from pre-approval to closing.
  ? Sending gathered information to an underwriter for loan approval.
  ? Help the borrower fill out loan applications and other documents, work to ensure all information is accurate, and close the loan.
  ? Responsible for assessing a borrower's credit history, looking for a history of late payments, bankruptcy, and bad credit from credit report
  ? Acquire the appraisal value of the property, as well as verify the borrower's income and employment.
  ? Communicate with other professionals, including attorneys, county clerks and title companies
  ? Review various reports including appraisals, credit report, Broker fee sheet, VVOE, loan submission reports to determine compliance with investor requirements.
  ? Investigate credit ratings with credit bureaus and reporting agencies
  ? Ensure that approval falls within the established lending guidelines.

Experience as Operation analyst

• Employer

  Zaas advertising requisite llc

• From

  25 August 2015

• To

  23 February 2019

• Detail

  ?Ensure that operational activities are executed within allotted timelines.
  ? Responsible for maintaining general filing system and reports, confidentiality of documents and participate in project work when required.
  ? Responsible for all administrative functions, including operations, process improvement, and identifying various issues.
  ? Responsible for gathering information and maintaining operational data as per company policy.
  ? Communicate with account management teams to confirm execution of company processes.
  ? Responsible for creating working environment, where customer can get best attention and service.
  ? Build and maintain strong relationship with customers.
  ? Ensure customer complaints are handled and resolved accurately and quickly.
  ? working on MIS
  ? Delicately follow up to orders with activation, finance, and logistics teams
  ? Constantly update to client and account manager on emails.
  ? Provide proper solution to sales and operation team for customer complain·
  ? Responsible for handling critical and important clients