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Muhammad Zareef Ahmed

IT Manager
Islamabad

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Last Seen: 03 October 2024 9:45 AM

Skills

Computer Networking Ms Power Point Customer service skills Research skills Group policy management MS Office Server Backup Device Driver Desktop Support Engineer Server Support Computer Software/Hardware Installation Technical Troubleshooting

Experience
7 Years
U.A.E Experience
Fresh
Industry
Information Technology
Nationality
Pakistan
Visa status
Not Applicable
Qualification
Master - MS(CS)/M.Phil
Driving License:

Other Matching Titles/Position

Industry Titles

Information Technology

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Information Technology

Summary of Career

1. Receive and record technical and/or application support calls from end users.

2. Ability to communicate well with internal and external contacts.

3. Support the following technologies: Microsoft Office 2007 – Outlook, Word, Excel, Access, Internet Explorer, Windows 7/8, desktops, laptops, printers, networked copiers, basic LAN/WAN connectivity and others as assigned.

4. Administered troubleshoot and corrected network problems accurately.

5. Upgraded operating system and installed standard applications.

6. Assisted the customer in monitoring and troubleshooting hardware and software issues.

7. Created data backup and restored services on all servers.

8. Provided patch management and service pack installation for all servers.

9. Performed daily administrative server functions including back-up, recovery, disk space management, configuration, installation and up-gradation.

10. Managed to provide backup support to the Senior System Administrator or the Help Desk Manager.