Umair Sumbal
(Navafiz Volunteer - Active)

IT Support Engineer
Abu Dhabi


Profile Views 381

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Last Seen: 04 August 2020 10:10 AM

Skills
Desktop Support, Windows Server Administration, Active Directory, Network Troubleshooting, Technical Support, Maintenance, PABX, DVRs, File server, Backups, NVRs, Support LANs, WANs, network segments, Internet, CCTV administration, DNS, DHCP, End User Support, ERP,
  • Experience
    5 Years
  • U.A.E Experience
    --
  • Industry
    Information Technology
  • Nationality
    Pakistani
  • Visa status
    Employment Visa in UAE
  • Qualification
    Bachelor - BS(Telecommunication and Computer Networks)
Other Matching Titles/Position

Summary of Career

1. Installing, upgrading, troubleshooting Windows OS, authorized desktop applications, hardware, and peripheral equipment.


2. Monitoring the IT helpdesk (Manage Engine Service Desk plus) console and taking actions on the tickets logged by the users.
3. Helping end-users with regards to technical issues and assisting users in using new and existing technology.
4. Providing functional and technical support, deploying and configuring PCs, Workstations and Laptops.
5. Software Applications licensing and renewals.
6. IP phone configuration and PABX maintenance.
7. Managing active directory controllers in windows server 2008 R2 and maintaining user accounts and policies in active directory.
8. Maintain system efficiency, security and preventive maintenance of the systems.
9. Fax and Telephone Installation and troubleshooting.
10. Managing Sage ERP and client end Installation & troubleshooting.

Work Experience (Employment History)
Academic Qualification

Bachelor 31 March 2013

BS(Telecommunication and Computer Networks)
Mentor
Waseem Raja

Accounts, Finance & VAT Professional | Navafiz Career Advisor | Public Speaker
Abu Dhabi

Last Login: 03 August 2020 9:39 PM
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