Experience as System Engineer

• Employer

  Feedback Italia Srl

• From

  01 December 2014

• To

  09 March 2019

• Detail

  • L2 Support for the existing client base spread across all the Middle East and Asia region.
  • Solving user issue related to installation and configuration of client on windows, macOS and Linux.
  • Managing and supporting users regarding software and system usage and troubleshooting.
  • Monitoring of server and network nodes using network management tools like, ZABBIX and Manage engine
  • Create/maintain documents which include layouts, L2/L3 network topology layouts, IP schema, diagrams using Visio.
  • Pfsense firewall implementation, firewall rules, VLAN’s, NAT and port forwarding configuration.

Experience as IT Engineer

• Employer

  Datwyler Middle East

• From

  01 November 2012

• To

  01 February 2014

• Detail

  • Installation and configuration of Juniper Pulse gateway which provide the functionality of NAC(network access control), SSL VPN and end point compliance for LAN users.
  • Provisioning of SIP endpoints and deployment of PABX on limited sites.
  • Deployment of servers and SAN devices along with the connectivity and configuration for the applications of active directory, NFS, CIFS share, databases and unified communication platforms.
  • Installation, testing and configuration of E-Fax, E-Learning, smart board and e-conference equipment.
  • Responsible for developing site deployment plan, patching plan, network layouts, survey and handover document.
  

Experience as Network Support Engineer

• Employer

  AL Aber

• From

  03 March 2011

• To

  01 February 2014

• Detail

  • Installation of cisco access (cat2960, cat3750) and distribution layer switches (cat4500, cat6500) along with the configuration and verification.
  • Switches and routers hardening by configuring the SSH, passwords, radius, logging and SNMP access.
  • Switches configuration included VLAN, DHCP, IP assignments, port security and L-2/L-3 ether channels.
  • Testing, validation and certification of Ethernet links using Fluke DTX-1800.
  • Testing and validation of fiber optics links using OTDR, OLTS and Optical power meter.
  • Scheduling, assignments & end to end follow-up of daily basis tasks concerned to new implementations & assurance of existing network.
  • Carry out site acceptance, maintenance, and preventive maintenance activities related to telecom access & core network nodes.
  • Supervise team in performing installation, maintenance related activities