Summary of Career

1. END USER SUPPORT, Troubleshooting System software & Hardware as an IT skills holder Like Printer, Desktop, Internet, Server,Switch,Router,Firewall and Outlook Configuration

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2. Configuration of Desktop services(DHCP,DNS,ADDS) and Networking(Routing & Switching).

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3. Monitoring and Management of Devices Performance.Security through Firewall and antiviruses.

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4. Handle system Mechanism according to as business requirements. Back-Up and Recovery

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5. Wire and Wireless Transmission, Access Points. V-LAN and Inter V-LAN Configuration.

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6. CCTV & Ip Cam, virus protection, Wi-Fi technology, Window XP,8,10

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7. Installation and troubleshooting software and hardware according to per staff requirements.

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8. Incident Management experience–Managing incidents including business expectations

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9. Act as a single point of contact for phone calls and emails from staff regarding IT issues

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10. Incident Management experience–Managing incidents including business expectations.

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