Saby DCruz
Administration/Operations Executive
Sharjah
Summary of Career
1. Operations Supervisor/Head of Department
2. Administrative Assistant
3. Operations Coordinator
4. Accounts Assistant
5. Cashier
6. Team Leader
7. MIS
8. Payroll
9. Office Management
10. Time Management
Experience as Accounts Assistant
ICICI Bank Ltd
04 August 2002
31 December 2005
Leading Bank in India with branches all over the Country and ATM Services in almost every corner of major metropolitan and urban areas.
As an Accounts Assistant, worked in RAPG (Retail Assets Product Group) Accounts Department, processing Employee related payments (Reimbursements) & maintaining records including handling follow up queries.
Experience as Operations Coordinator
Roshan Construction LLC
26 February 2006
23 December 2010
One of the leading design and build concept Construction companies in UAE having completed Warehouse/G+3 Labour Accomodations project all over Dubai Investment Park, JAFZA, Jebel Ali and Al Quoz.
As an Operations Coordinator, handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the Operations Director. Maintained database and ensured the delivery of premium services to Client/ Consultants. Liaising with Government entities such as Dubai Municipality and Roads and Transport Authority. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
Experience as Administrative Coordinator
AAFAQ Islamic Finance
26 December 2010
30 June 2012
One of the faster developing Sharia complied Finance Company in UAE having one branch in Abu Dhabi and various windows in Tasheel and Ministry all over UAE.
As an Administrative Coordinator, assisted in the overseeing the operations relating to Labour Guarantees as per established procedures and systems to facilitate an error free and timely service that is fully compliant with all Company policies & procedures, Sharia Law and Central Bank regulations. Monitoring daily Cash collection from outlets and deposit to Bank accounts. Ensuring that the Turn Around Time for processing transaction is maintained thereby achieving the Customer satisfaction targets.
Experience as Operations Supervisor
AAFAQ Islamic Finance
01 July 2012
31 October 2018
One of the faster developing Sharia complied Finance Company in UAE having one branch in Abu Dhabi and various windows in Tasheel and Ministry all over UAE.
As an Operations Supervisor, handled a Team of 9 members from different Nationality and Culture, to oversee the operations relating to Labour Guarantees and other products operations as per established procedures and systems to facilitate an error free and timely service that is fully compliant with all Company policies & procedures, Sharia Law and Central Bank regulations. Monitoring daily Cash collection from outlets and deposit to Bank accounts. Achieved/maintained 95% Customer satisfaction for a period of 3 years by ensuring the Turn Around time (TAT) of 3 mins or less for each transaction is maintained.
Bachelor 01 March 2002
BCom