Experience as Network Administrator

• Employer

  Govt. Degree College

• From

  01 September 2007

• To

  30 June 2013

• Detail

  • Designs and implements all aspects of network installation, include budget estimate plans and post install inspection.
  • Analyzes and monitors network activity to ensure optimal network operation.
  • Performed MS based Active Directory Installation, configuration and administration.
  • Support End users for their daily IT issues.
  
  
  • Responsible for maintaining the IT SLAs. Network / Server Support Services.
  • Install all new hardware, systems, and software for networks.
  1. Install, configure, and maintain network services, equipment and devices.
  2. Perform troubleshooting analysis of servers, workstations and associated systems.
  3. Documents network problems and resolution for future reference.
  4. Manage user accounts, permissions, email, anti-virus, anti-spam, backups.
  • Knowledge of ITS Asset Management. Handling day to day activities of the operations.
  

Experience as Network Engineer

• Employer

• From

  01 August 2008

• To

  28 February 2018

• Detail

  • Provide Network Support on different Routing and Switching Protocols like OSPF, BGP MPLS and configuring VLAN, VTP.
  • Provide Level-2/3 support and troubleshooting to resolve issues.
  • Monitoring connectivity of servers to head office server which is connected through VPN.
  • Managing the infrastructure including Microsoft server, ASA Firewall, Cisco Routers and switches.
  • Design installation, management and routine upgrades Datacenter Infrastructure.
  • Perform backups, t-shooting and problem resolution for servers associated with a VMWARE virtual infrastructure.
  • Design and Deployment of CISCO enterprise solution.
  • Monitoring and troubleshooting WAN/LAN base set-up and maintaining connectivity for users.
  • Manage, resolve and update day-to-day IT technical support calls through IT helpdesk system.
  • Procurement of IT hardware, software and maintenance products and services.
  • Maintain and administer computer network and related computing environments, including computer hardware,
  systems/applications software, and all configurations.
  • Co-ordination with the software and hardware vendors.
  • 24x7 health & performance monitoring of the implemented network.
  • Releasing Scheduling Report to stakeholders e.g. Daily Service Report and other static reports as required.
  • Participating in change management as per agreed ITSM Business Process.
  • Participating in improving process, tools, and solutions e.g. quality of data in SM tools.
  • Perform incident management as per agreed ITSM business process, basic analysis events, incidents and t-
  shooting.
  • Communication with vendor for L3 problem resolution and change management activities.
  • Asset management of all IT equipment.
  

Experience as Network Engineer

• Employer

  Hassan Global Communications

• From

  01 July 2019

• To

  01 December 2021

• Detail

  • Configuration and installing various cisco network devices and services (Cisco Router and Switches).
  • Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.
  • Monitor performance and ensure system availability and reliability.
  • Provide Level-2/3 support and troubleshooting to resolve issues.
  • Preparing, scheduling, coordinating and monitoring the assigned IT Infrastructure implementation.
  • Record and classify received Incidents and undertake an immediate effort in order to restore a fail.
  • Co-ordination of on the ground activities and communication during crisis management.
  • Manage, resolve and update day-to-day IT technical support calls through IT helpdesk system.