Experience as IT Manager | Project Manager

• Employer

• From

  01 February 2014

• To

  To date

• Detail

  Responsibilities:
  Project Management:
  • Project delivery using Waterfall, Agile (Scrum) & Hybrid model
  • Determine and define project scope and objectives
  • Manage budget in an effective and efficient manner - Track project costs in order to meet budget
  • Develop and manage a detailed project schedule and work plan
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress on a weekly and monthly basis (steering committee)
  • Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables
  Change Management:
  • Develops implementation plans, Evaluates risks
  • Leads the assessment, analysis, development, documentation and implementation of changes based on requests for change
  Procurement & Contract Management:
  • Apply legal, policy and organizational guidelines and procedures in relation to procurement and contract management, Monitor procurement and contract management processes
  
  Responsibilities of Core IT Operations Management:
  • Microsoft Dynamics 365 Finance & Operation and Microsoft CRM Implementation
  • Application integration
  • IT hardware and software procurement
  • Software Licenses management
  • IT project management and control
  • Data Center management
  • Virtualization technologies
  • Backup Management & Administration, Disaster Recovery, and planning
  • End Point Security
  • IT remote site management
  • Network Management & Administration
  • Storage Administration & IT Security Administration.
  • Audit & Documentation of IT Infrastructure and Assets
  
  Achievement & Implementation of IT Project:
  • Microsoft Dynamics 365 Finance & Operations, HR & Payroll, CRM
  • Time Attendance System (Matrix COSEC) Hardware/Software
  • Microsoft SQL Server 2016
  • Microsoft Office 365 Migration and Implementation
  • Microsoft Dynamics CRM 2013 (Real Estate & Rent Solution)
  • Microsoft Exchange 2013 (Email server)
  • Veritas Exec Backup
  • Symantec Endpoint
  • Data Center Creation
  Data Center:
  • HP DL380p Gen8
  • HP 2920-48G-POE+ Switch
  • Microsoft Hyper-V (Visualization)
  • Microsoft Windows server 2016,2012,2008
  • Avaya IP Office 500 (Voice), Avaya Contract Center
  • Application clustering
  • SAN and NAS
  Network:
  • VLAN • WLAN
  • VPN-FortiGate • CCTV Network- Samsung
  Voice:
  • Avaya IP Office 500 (Voice) • Contact Call Center (Avaya)
  • Grand stream