Experience as Service Advisor

• Employer

  AL FUTTAIM MOTORS (TOYOTA)

• From

  10 October 2005

• To

  23 November 2010

• Detail

  Prepare business plan, sales & marketing activity plan and reach out to customers
   Advising customers on periodic maintenance of their vehicles.
   Prepare mechanical work quotations and estimates.
   Check availability of parts according to the maintenance of the vehicles.
   Arrange prompt delivery of vehicles and maintain highest CSI

Experience as Senior Service Advisor

• Employer

  Gargash Enterprises

• From

  11 January 2011

• To

  20 January 2014

• Detail

   Advising customers on preventive maintenance to minimize cost and maximum use of vehicles.
   Preparing sales quotations and take approvals from customers to carry out additional repairs.
   Selling maximum labour hours to achieve service center monthly sales target.
   Assisting customers to understand the warranty issues related to their vehicles.
   Communicating with the workshop foremen to make them understand customers concerns

Experience as Customer Support Engineer

• Employer

  Al Shirawi

• From

  11 February 2014

• To

  12 January 2015

• Detail

   Prepare business plan, sales & marketing activity plan and reach out to customers
   Exceed the sales targets set by the management
   Find business potential & growth opportunities for service products for Scania Trucks.
   Handling CSI complaint customers and resolving their issues.
   Advising customers on preventive maintenance to minimize cost and maximum use of vehicle.

Experience as Sales Engineer

• Employer

  Al Ghandi Group

• From

  10 February 2015

• To

  14 June 2016

• Detail

   Generate sales leads by regularly visiting clients in defined region
   Ensure that the company’s sales targets are achieved and generate new enquiries.
   Organizing and planning out product Demo, company Events and road shows.
   Carryout product penetration in the market by making active plans
   Collect market data regarding customers, projects and competitors to ensure management is updated on the

Experience as Technical Sales Engineer

• Employer

  Van Leeuwen Test Systems B.V.

• From

  20 July 2016

• To

  13 March 2018

• Detail

   Acquire a thorough understanding of key customer needs and requirements.
   Serve as the link of communication between key customers and internal teams.
   Coordinating sales projects, analyzing cost and recording and maintaining client data.
   Ensure timely and successful delivery of our solutions according to customer needs.
   Preparing tenders, proposals and quotations and negotiating contracts.
   Supervising the projects for the company to make sure it is handover on time to clients.
   Worked on projects Mutakamila Vehicle Testing Centre, AG Cars Vehicle Testing Centre Etc.,

Experience as Sales Consultant

• Employer

  Al Futtaim Group

• From

  10 April 2018

• To

  To date

• Detail

   Execute business plan through identification and development of sales opportunities.  Visit clients regularly to understand B2B customer requirements, generate enquiries.  Carryout Product presentation to clients, & preparing daily, weekly & monthly reports.  Meeting and exceeding the company set sales targets.  Develop and manage a CRM platform to retain customers and seek out new sales.  Contribute in developing sales strategy and develop tactical plans to promote business  Preparing and submitting sales quotations to respective clients and closing the deal.  Ensure highest level of customer satisfaction is delivered to customers.  Negotiating prices with prospective clients and closing the deal in the best possible manner.