Experience as Air Cargo Supervisor Assistant, Admin Coordinator

• Employer

• From

  09 June 2010

• To

  19 October 2011

• Detail

  Air Cargo Supervisor: -
  • Check import/export documentation to determine cargo contents, and classify goods into
  different fee or tariff groups, using a tariff coding system.
  • Contact vendors and/or claims adjustment departments to resolve problems with shipments
  or contact service depots to arrange for repairs.
  • Determine method of shipment, and prepare bills of lading, invoices, and other shipping
  documents.
  • Direct delivery trucks to shipping doors or designated marshalling areas and help load and
  unload goods safely.
  • Direct or participate in cargo loading to ensure completeness of load and even distribution
  of weight.
  • Enter shipping information into a computer by hand or by using a hand-held scanner that
  reads bar codes on goods.
  
  Customer Service: -
  
  • Respond promptly to customer inquiries.
  • Provide clients with all necessary information on company products.
  • Check In (Domestic and International flights)
  • Ticketing (AMADEUS Software)
  • Obtain and evaluate all relevant information to handle inquiries and complaints.
  • Maintain client relation and ensure customer satisfaction.

Experience as Office Coordinator

• Employer

• From

  19 March 2014

• To

  16 June 2014

• Detail

  • Provide front desk support to guests and clients
  • Greet visitors and provide information as asked
  • Answer telephone and handle flow of visitors
  • Type and distribute letters and correspondence
  • Manage files, record systems, office supplies and inventory
  • Organize staff meetings and executive calendars
  • Provide personal and professional support to directors
  • Process paperwork for employees or customers
  • Keep office area clean and organized
  • Distribute mail and faxes to appropriate recipients
  • Oversee custodial staff to ensure proper cleanliness and sanitization of the premises

Experience as HR/Admin. Assistant

• Employer

  Star Services L.L.C

• From

  15 April 2015

• To

  24 October 2015

• Detail

  • Substantiates applicants' skills by administering and scoring tests.
  • Schedules examinations by coordinating appointments.
  • Welcomes new employees to the organization by conducting orientation.
  • Provides payroll information by collecting time and attendance records.
  • Submits employee data reports by assembling, preparing, and analyzing data.
  • Provides secretarial support by entering, formatting, and printing information; organizing
  work; answering the telephone; relaying messages; maintaining equipment and supplies.
  • Maintains employee confidence and protects operations by keeping human resource
  information confidential.
  • Meeting and greeting clients and visitors to the office.
  • Typing documents and distributing memos.
  • Assist the HR departments in payroll services by providing attendance information.
  • Supervising the work of office juniors and assigning work for them.
  • Assist in interviewing and hiring personnel.
  • Train new hires with preliminary work information.
  • Raising of purchase orders and invoice tracking.
  • Updating, processing and filing of all documents.

Experience as HR & Travel Officer / HR-Admin. Assistant

• Employer

• From

  25 October 2015

• To

  09 October 2019

• Detail

  • Develop strategic policies and programs for corporate travel
  • Handle and oversee all travel arrangements (air, lodgings etc.) and operations
  • Manage relationships with travel agencies and vendors
  • Negotiate contracts or rates with travel service providers
  • Provide advice on travel documents, insurance, import/export regulations etc.
  • Handle credit card programs and charges
  • Process T&E reports and handle reimbursements
  • Ensure compliance in all aspects of travel procedures
  • Drive continuous improvement of travel programs
  
  Designation : HR/Admin. Assistant
  
  • Assist with day to day operations of the HR functions and duties
  • Provide clerical and administrative support to Human Resources executives
  • Compile and update employee records (hard and soft copies)
  • Process documentation and prepare reports relating to personnel activities (staffing,
  recruitment, training, grievances, performance evaluations etc.)
  • Coordinate HR projects (meetings, training, surveys etc.) and take minutes
  • Deal with employee requests regarding human resources issues, rules, and regulations
  • Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
  • Communicate with public services when necessary
  • Substantiates applicants' skills by administering and scoring tests.
  • Schedules examinations by coordinating appointments.
  • Submits employee data reports by assembling, preparing, and analyzing data.
  • Maintains employee information by entering and updating employment and status-change
  data.
  • Provides secretarial support by entering, formatting, and printing information; organizing
  work; answering the telephone; relaying messages; maintaining equipment and supplies.
  • Maintains quality service by following organization standards.
  • Maintains technical knowledge by attending educational workshops; reviewing
  publications.
  • Contributes to team effort by accomplishing related results as needed.