Muhammad Arslan Jaffari
(Job Seeker - Active)

HR & Customer Service Manager
Sialkot, Pakistan


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Last Seen: 08 August 2020 1:53 PM

Skills
Human resources, Customer Service, Payroll, Administration, Procurement, MS word, MS Excel, Peachtree Accounting,
  • Experience
    5 Years
  • U.A.E Experience
    Fresh
  • Industry
    HR - Human Resources/Public Relationship
  • Nationality
    Pakistani
  • Visa status
    Not Applicable
  • Qualification
    Master - MBA (Human Resource Management)
Other Matching Titles/Position

Summary of Career

1. A highly motivated professional with 6 years of diversified working experience in Manufacturing, Export and Education Industry.


2. Dealing with day to day operations of HR functions and duties: Responsible for end-to-end recruitment
3. Advertise vacancies, assess applications, interview applicants.
4. Compiling, updating and maintaining employee and employment records >Responsible for health, safety and environment of employees
5. Supporting employees with requests concerning human resources issues
6. Overseeing exit interviews >Implementing rules and regulations
7. Coordinating and arranging Staff meetings with Directors
8. Providing customer service: >Corresponding & dealing with international clients
9. Handling complaints >Answering customer inquiries
10. Tracking orders and shipments

Achievements
Most Committed Employee of the Year 2019
Received a certificate of most committed employee of the year during working as HR and Customer Service Manager.
Work Experience (Employment History)

Experience as HR & Customer Service Manager

  • Employer
  • From
    01 October 2016
  • To
    06 September 2019
  • Detail
    Dealing with day to day operations of HR functions and duties:
    • Conducting job interviews
    • Compiling, updating and maintaining employee and employment records
    • Responsible for health, safety and environment of employees
    • Supporting employees with requests concerning human resources issues
    • Implementing rules and regulations

    Providing customer service:
    • Corresponding & dealing with international clients
    • Handling complaints
    • Answering customer inquiries
    • Tracking orders and shipments

    Key Major Achievements,
    • Overseen and Implemented Peachtree software for purchasing and inventory control
    • Achieved sales worth 88,818 USD in 2019 (Increased 43% than 2018)

Experience as Assistant HR Manager

  • Employer
    Falcon Surgical Company (Pvt) Ltd.
  • From
    19 August 2015
  • To
    30 September 2016
  • Detail
    • Assisted HR-Manager in recruitment
    • Maintained and updated the employee’s personal files
    • Employee Evaluation
    • Maintained the daily absent and late comers report
    • Prepared office orders, warnings and notices
    • Overseen work performance of workers
    • Daily Report to Senior HR-Manager
    • Assisted in payroll preparation by providing relevant data (absences, bonus, leaves)

Experience as HR Administrator

  • Employer
    Unique Public High School Chawinda Sialkot
  • From
    06 August 2014
  • To
    14 July 2015
  • Detail
    • Purchased Goods and Equipment, and Process Invoices
    • Supervised Other Administrative Staff
    • Coordinated Examination and Assessment Processes
    • Dealt with Queries and Complaints Procedures
    • Coordinated Staff Recruitment and Interviews
    • Managed the Student Life Cycle From Registration/Admission to Graduation/Leaving
Academic Qualification

Master 01 February 2019

MBA (Human Resource Management)
Mentor
Not yet Assigned
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