Skills
Marketing Management
Sales
Business Development
Customer Service
Retail Operations
business analyst
Customer Operations
Microsoft Office (Word
Excel
PowerPoint
Access
Outlook)
Tableau
BI (Business intelligence)
Team Management
Profile Details
Experience
9 Years
U.A.E Experience
--
Industry
Management
Nationality
Indian
Visa Status
Others
Qualification
Master - Post-Graduation (Master of Business Administration), from Punjab Technical University, Assam, India.
Driving License
Yes, Indian Driving Licence
Industry Titles
Management
Summary of Career
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A dynamic professional with over 9 years of experience in sales, including both B2B & B2C sales and digital sales, team management. Also adept in Marketing Management, Business Analysis & Customer Service.
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Have been associated with Majan Telecommunication (Renna Mobile & Red Bull Mobile) Oman.
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Previously employed with Reliance Jio Infocomm Ltd, Vodafone Spacetel Limited & Dishnet Wireless Limited (Aircel).
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Masters of Business Administration (MBA) from Punjab Technical University, India.
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A planner with dexterity in identifying & adopting emerging trends to achieve organizational objectives and profitability norms.
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Proficient in leading teams for client servicing, uniform & dynamic roll-outs to achieve profitability metrics.
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Internship - Organization – HCL Infosystems Ltd, Guwahati, Assam, India
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Software Skills- Microsoft Office (Word, Excel, PowerPoint, Access, Outlook)
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Software Skills- SAP (Systems, Applications, Products in data processing) & BI (Business intelligence).
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An enterprising leader with strong analytical, problem solving & team leading abilities.
Resume / CV
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PROFESSIONAL PROFILE
• A dynamic professional with more than 9 years of experience in Sales, Retail Management, Marketing Management, Business Analysis & Customer Service
• Previously employed with Reliance Jio Infocomm Ltd, Vodafone Spacetel Limited & Dishnet Wireless Limited (Aircel).
• Masters of Business Administration (Marketing Management) from Punjab Technical University, in 2011.
• A planner with dexterity in identifying & adopting emerging trends to achieve organizational objectives and profitability norms.
• Proactively conducting opportunity analysis by keeping abreast of market trends and competitor moves to achieve market-share metrics.
• An enterprising leader with strong analytical, problem solving & organizational abilities.
Work Experience
Product Marketing Specialist
24 December 2019 —
To date
* Entrusted with the responsibility of launching new product and managing BTL campaign to achieve revenue and usage target month on month.
* Opportunity identification and acquisition planning for Prepaid SIM card in Oman.
* Responsible to identify and onboard new dealers for Majan telecommunication.
Associate in Marketing Department
14 June 2011 —
01 November 2012
* Responsible for planning specific acquisition strategies and programs.
* Ensured the achievement of the set targets for both National as well as International Roaming.
* Entrusted with responsibility to prepare & summarize business financials.
Officer in Customer Service
Vodafone Essar Cellular Ltd
01 November 2012 —
01 March 2014
* Managed a team of 30 members and oversaw their overall functions.
* Conducted weekly customer engagement programs in various parts of Northeast India.
* Played a major role in successfully rolling out new SIM activation process in Northeast India.
Executive in Marketing Department
Dishnet Wireless Ltd, India (Aircel India)
24 March 2014 —
25 August 2015
* Responsible for identifying new opportunities based on market research and consumer insights.
* Achieved month on month growth on customer acquisition.
* Successfully rolled-out new acquisition schemes for channel partners.
Manager in Enterprise Business
Reliance Jio Infocomm Ltd, India
25 August 2015 —
21 November 2019
* Entrusted with the responsibility to achieve monthly sales target.
* Build & maintain relations with SMB clients for generating business from the existing accounts and achieve profitability & sales growth.
* Liaisoning with team members and maintain network with cross functional teams.
Academic Qualification
Matric
01 September 2003
Matriculation, from Board of Secondary Education Assam (SEBA), Assam, India.
Intermediate
12 August 2006
Intermediate, from Assam Higher Secondary Education Council, India.
Bachelor
01 August 2009
Graduation (Bachelor of Computer Application), from Sikkim Manipal University, Assam, India.
Master
01 October 2009
Post-Graduation (Master of Business Administration), from Punjab Technical University, Assam, India.
Certifications
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