Summary of Career

1. Greeting customers, attending calls & taking down messages or forwarding it to appropriate person.

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2. Providing outstanding service to the customers by assisting their queries. Also ensuring the customer details are updated properly.

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3. Processing Bills, refunds or exchange. And placing or cancelling orders; collecting payment as cash/card or in other modes.

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4. Dealing with customers & clients in a professional manner also maintaining good rapport with them.

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5. Regular follow up & updates from clients & customers. Resolving their complaints via phone, mail or social media.

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6. Sending out appointments & correspondence letters and mails to clients. Maintaining clients records and Confidentiality.

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7. Always respecting the privacy, dignity, needs & beliefs of the clients and colleagues

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8. Advice on company information. Attending conference meetings. Compiling over all customers reports.

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9. Booking appointments for the patients. Solving their queries and guiding them to the right doctor.

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10. Organising & arranging transport for the patient as required. Liaising with the member of healthcare team in a confidential and professional manner.

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